Summary of Position:
Responsible for meeting and exceeding the expectations of all guests visiting the restaurant. Expected to provide exceptional food and beverage service to all guests. Mixes and serves alcoholic and non-alcoholic drinks to guests of the bar, following standard and signature recipes and the companys and local alcoholic beverage policies. Ability to maintain self-control in a fast paced atmosphere, with constant customer interaction.
Duties & Responsibilities:-
Perform all opening and closing duties as appropriate.
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Comply with standard grooming and dress code policies expressed in the Employee Handbook.
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Greet guests entering and exiting the restaurant in a friendly and courteous manner
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Take beverage orders from guests and servers.
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Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurants standard drink recipes.
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Learns the names and personally recognize our regulars.
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Check the identification of customers seated at the bar to ensure that they meet the minimum drinking age.
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Record drink orders accurately and immediately after receipt into the register system.
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Accept guest payment, process credit card charges and make change (if applicable).
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Collecting all tips and placing them in the tip jar, where they will be evenly distributed between the bartenders and bar backs at the end of the shift.
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Wash and sterilize glassware.
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Regularly confirm that cooler temperatures meet company standards.
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Change televisions channels to ensure customer satisfaction.
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Prepare garnishes for drinks.
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Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages.
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Clear and reset tables in bar area.
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Present drink menus, make recommendations and answer questions regarding beverages.
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Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
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Conform to acceptable attendance and punctuality standards as expressed in the Employee Handbook.
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Responsible for replenishing cash drawers to the equivalent amount as reported before shift start.
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Receive and serve food orders to guests seated at the bar.
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Follow up with customers to ensure guest satisfaction.
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Report all equipment problems, bar maintenance issues, and unsatisfactory customer experiences to restaurant manager.
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Assist the restocking and replenishment of bar inventory and supplies.
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Promptly and accurately receives telephone food orders.
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Relays telephone messages to the manager.
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Logs all food complaints and beverage waste in our customer complaint book.
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Treats every customer & employee with courtesy & respect.
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In the event a liquor order is received and a manager is not present, checks the invoice in comparison to goods received, and deposits taken.
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Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Qualifications:-
Must be at least 21 years of age.
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Prior bartending experience preferred.
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Ability to learn Point of Sale system and basic guest service standards.
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Have working knowledge of beer, wine and liquor and common drink recipes.
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Possess basic math skills and have the ability to handle money and operate a cash register.
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Be able to work in a standing position for long periods of time (up to 5 hours).
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Be able to reach, bend, stoop and frequently lift up to 35 pounds.
Brand: Sliders Grill & Bar
Address: 1265 South Main St. Middletown, CT - 06457
Property Description: 6-Sliders Middletown
Property Number: 6
