Home Care Intake Specialist $28.58/hour
Position Summary: This position is responsible for initial client assessments, service planning and coordination of care in compliance with AGE and agency guidelines within the 15 communities
serviced by Bristol Aging & Wellness, Inc.
Principal Accountabilities:
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Assures that clients are assessed on a timely basis.
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Conducts a comprehensive evaluation to determine the full scope of clients’ needs.
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Determines eligibility for programs.
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Develops appropriate service plans that meet consumer choice and budget guidelines.
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Partners with vendors to implement home care services.
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Assists clients with problem solving and makes referrals as needed.
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Determines eligibility for public benefits.
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Assists with applications for public benefits and health insurance and problem resolution related to benefits.
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Documents phone calls, visits, and all activity in accordance with Elder Affairs’ and agency requirements.
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Maintains client records accurately and within the mandated timeframe.
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Communicate with case management staff upon a case transfer.
Qualifications:
Education: bachelor’s degree in human services or related discipline.
Experience: Elder service helpful.
Special Skills/Knowledge:
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Excellent oral and written communications skills,
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ability to effectively relate to a wide variety of personalities,
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strong assessment skills,
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basic computer skills,
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organizational and time management skills,
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ability to multi-task,
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be adaptable and work in a fast-paced, high volume work environment.
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Driver’s license and reliable transportation required.
This job description is intended to be general, will evolve over time, and is subject to periodic updating.
This job description does not constitute a written or implied contract of employment.
EOE/M/F/D/V
