Server
Provides food and beverage service to Club members and guests.
Job Tasks/Duties:
- Sets upside station and performs assigned side (prep) work.
- Provides immediate attention to all members and guests upon seating.
- Makes sure that children are in the appropriate type of seat and are safe and secure.
- Distributes food and wine menus, answers questions.
- Fills glasses with ice water and suggests menu items.
- Ensure that the correct account numbers and names are given for billing.
- Effectively serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
- Places orders with kitchen; informs cooks about any special cooking instructions.
- Assembles food on tray; procures items from each station as necessary.
- Serves meals, places dishes by course in front of each person.
- Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
- Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
- Presents dessert menus, suggests, and serves dessert, coffee, and after-dinner drinks.
- Verifies accuracy of prices, state and federal taxes, tips, and other charges on all checks.
- Presents the bill for signature.
- Handles all cash and credit card charges as prescribed by standard operating procedures.
- Keeps dining room and bus station areas clean.
- Clears, cleans and resets tables that have been vacated.
- Advises supervisor of any complaints as soon as they occur.
- Performs clean-up and closing duties as assigned by management.
- Attends pre-meal meetings as requested by the Dining Room Manager and/or Executive Chef.
- Thanks members and guests for coming and invites them to return.
- Consistently follows local and state laws and the Club's policies and procedures for the service of alcoholic beverages to members and guests.
- Performs other appropriate duties assigned by the Supervisor.
Education:
- High School level education.
- 2 years of comparable wait service experience preferred but not required.
- The ability to read, write and execute basic math skills.
Job Knowledge and Expectations:
- Is knowledgeable about the menu, buffet and wine list.
- Ability to time the service of each course.
- Learns members' names and their special preferences.
- Knowledge of wines and spirits.
- Knowledge of and ability to perform required role during emergency situations.
Physical Demands and Work Environment:
- Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
- Push, pull or lift up to 50 pounds.
- Continuous repetitive motions.
- Work in hot, humid and noisy environment.
