Position Overview
Performs wide array of direct and indirect services in the Crisis Services system. Indirect services include development and ongoing implementation of standardized clinical tools including Mental Status Exams, Continuous Quality Control, LRA Management and chart reviews, maintaining clinical quality within MCT through observation of staff and clinical functions, staffing, and compliance with state and local policies. Responsible for clinical review to ensure quality control and agency standards. Direct services include assessment for persons experiencing acute/urgent emotional or mental problems. Emphasis is on outreach to the community as member of a team with the goal of diverting hospitalizations when possible, providing clinical guidance for Crisis staff, field supervisions, etc.
Summary of the Essential Duties and Responsibilities
Direct Service:
- Suicide risk evaluations and recommendations.
- Crisis Counseling.
- Referral and/or follow-up.
- Location of clients by phone contact & home outreaches.
- Assistance in assessment of client’s clinical needs.
- Assist with monitoring of LRA’s, to include facilitation of court orders with a variety of community providers and/or programs.
- Crisis Triage Services including:
- Screening
- Facilitation of Admissions/discharges
- Monitoring of Status
- Overseeing Continuity of Care
- Conduct critical incident stress debriefings as requested.
- May provide other clinical services when/as time permits.
Indirect Services
- Clinical Paperwork
- Document all phone and face-to-face contacts before the end of shift.
- The files shall document the problems, interventions, and dispositions of the case, including all referrals and termination summaries.
- Be prepared to submit files to Director for review.
- Identify methods of improving quality by reviewing clinical records of clients that have been seen by clinicians in the department and measuring data against standards identified by the agency.
- Assist with monitoring of LRA’s to ensure that agency standards are being met and that individuals on LRA’s are being seen in accordance with state statutes.
- Make recommendations to ensure continuous quality improvement.
- Identify areas where improvement is needed and work with Crisis Director in establishing protocols and procedures to ensure standards are being met.
- May work with Clinical Director to assist with weekly clinical oversight for some crisis staff.
- Assist with other job demands as they occur.
Continuity of Care
- Provide case consultation with community services, mental health therapists, family, and nursing homes, as appropriate, and with consumer's written consent.
- Assist in triage and coordination with other staff to provide appropriate levels of response to requests for assistance.
- Participate as member of the Crisis team and CW team at large.
- Participate in the Agency's public education program.
- Constructively identify program needs and work with Director to enhance and develop programs and to assure service coverage and continuity of care.
- Be available to provide crisis intervention outreach services as appropriate. Be continuously available during periods of coverage, including ensuring that his/her location is known at all times and also how he/she can be contacted.
- Attend all crisis response staff meetings and training meetings as required; attend appropriate workshops or seminars as identified by the Director of Crisis Services.
- Attend other appropriate staff meetings and monthly in-service training.
- Provide consultation, education and training for Crisis staff and other agencies or individuals as deemed appropriate by the Crisis Director.
- Be under direct supervision of the Crisis Director.
- Receive regular clinical supervision and/or consultation from Crisis Director.
- Participate in an annual performance evaluation and the development of an individualized training plan.
- Be familiar with laws and regulations governing emergency services and ensure that legal, ethical, and professional standards are maintained.
- Assist Crisis Director in implementing clinical protocols.
- Coordinate clinical care standards for Crisis Services with the Director of Crisis Services.
Minimum Qualifications:
The Mobile Crisis Team MHP shall have at least one year experience either past or present working as a MHP and shall:
- Meet the qualifications of a MHP as defined in WAC 275-56-175 as follows:
- A psychiatrist licensed pursuant to Chapter 18.57 or 18.71 RCW, or psychologist licensed pursuant to Chapter 18.83 RCW, or a psychiatric nurse or social worker.
-OR-
- A person having at least a Master's Degree in social work, behavioral, medical or nursing sciences from an accredited college or university, and having two years’ experience in the direct treatment of the mentally ill under the supervision of a MHP.
- Be professionally registered or certified by the Licensing Department of the State of Washington as a counselor.
- Required to have a valid Washington Driver's License, insurance, and automobile.
Salary: Starting at $35.15 + 2% for relief status. Depending on education and experience.
Columbia Wellness is an Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Visit our website: www.columbiawell.org to learn more about our organization.
Columbia Wellness is a private nonprofit organization that has been serving the community for over 70 years!'
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
