Titan Alarm & Fire is seeking an experienced low-voltage field service technician specializing in commercial electronic security systems, IP video surveillance, intrusion detection, and access control systems.
This position is ideal for a technician who can troubleshoot complex systems, communicate professionally with customers, and take ownership of service calls from diagnosis through resolution.
We are looking for self-sufficient technicians who understand both physical security systems and the networking infrastructure that supports them.
What You’ll Work On
- Commercial intrusion systems
- IP CCTV systems
- Access control systems
- Network-connected security devices
- Troubleshooting PoE, switches, VLANs, and connectivity issues
- Service and maintenance of existing customer systems
- System upgrades and hardware replacement
Preferred Experience
- 2+ years in commercial security, alarm, or low-voltage industry
- Experience with platforms such as Alarm.com, Axis, Ubiquiti, Honeywell, Bosch, DSC, Brivo, Verkada, Avigilon, or similar
- Strong networking knowledge (IP addressing, PoE, switches, VLAN basics)
- Experience troubleshooting service issues independently
- Ability to read system layouts and device documentation
- Professional customer communication skills
What We’re Looking For
- Strong troubleshooting ability
- Self-motivated and dependable
- Organized documentation and service notes
- Ability to minimize repeat service calls
- Professional communication and customer interaction skills
- Ability to maintain an organized and properly stocked service vehicle
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Fuel card
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Experience:
- Alarm/CCTV/Access Control: 2 years (Preferred)
Work Location: In person
