Parts Counter Person - Construction Equipment
Sign-on Bonus: $2,000
At Arnold Machinery, we know that exceptional customer satisfaction starts with a dedicated team. We have built the most comprehensive machinery support team in the western United States, and our employees are the driving force behind our success.
Essential Job Functions
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Customer Service:
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Accurately assess customer parts needs, both via phone and in-person.
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Research and input parts orders into the computer system.
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Pull parts from the warehouse for customers at the counter.
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Place backorders with vendors and create accurate purchase orders.
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Warehouse Support (when needed):
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Stock incoming orders and pull parts for service requests.
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Complete cycle inventory counts.
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Assist the Parts Manager with various tasks.
Non-Essential Job Functions
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Maintain a clean and organized workstation and warehouse.
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Help prepare for parts inventory.
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Perform clerical tasks like filing, answering phones, etc.
Job Requirements
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Forklift certification or willingness to complete training.
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Ability to drive a company vehicle.
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Basic computer skills (Microsoft Excel & Word).
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Excellent communication skills.
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Ability to maintain a clean and efficient work environment.
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Stay up-to-date with product knowledge and improvements.
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Collaborate with management and coworkers on work-related matters.
Physical Demands
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Frequent walking, bending, lifting (up to 60 lbs.), and reaching.
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Ability to work on uneven terrain and climb ladders or get in/out of equipment.
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Ability to read work tickets, parts books, and computer screens.
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Effective communication by radio, phone, or in person.
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Ability to sit for long periods at a workstation.
Environmental Conditions
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Exposure to irregular noise, temperature variations, and occasional harsh substances or odors in both office and warehouse settings.
Accommodations
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Reasonable accommodations will be considered for both essential and non-essential job functions.
Benefits
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Paid Sick Leave, Vacation, and Holidays.
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100% Company-paid medical premiums for employees and their families.
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Dental and Vision plans.
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401(k) with company match.
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Quarterly and Yearly bonus programs.
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Company Stock received to associates with 5+ years of service
Note: This job description is not all-inclusive. Employees may perform other related duties as needed.
Equal Opportunity Employer
Arnold Machinery is an equal-opportunity employer. We do not discriminate against individuals based on physical or mental disabilities, and we provide reasonable accommodations when required.
