Sales Consultant:
Responsible for generating leads and meeting sales goals. Duties will include sales presentations and product demonstrations, as well as navigating through products with potential clients.
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Maintain a professional appearance, demeanor and attitude.
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Business professional dress code with a well groomed appearance
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A smile and willingness to help customer through a purchase as well as through issues that will arise.
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Listening to and analyzing the customers issues, investigating the problems and providing strategic solutions before and after the sale
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Bid on and solicit project sales
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Build relationships with key customers:
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Restaurant visits
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Holiday gifts
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Attentive store interactions
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Discount structures and rebates based on volume
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Answer questions and help Customer Service employees complete orders
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Gathers information regarding our competitor’s products, pricing and policies in order to maintain a competitive edge.
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Familiarizes oneself with all aspects of catalogs and price books by our preferred vendors in order to execute orders accurately and within policy.
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Complete 3 hours of additional education per month
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1-2 Manufacture rep training per month
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Read industry magazines
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Work with chefs and industry professionals to better understand the equipment uses as well as possible applications
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Coordinate with the warehouse staff to make sure that customer orders will be delivered on time, and maintain/reduce freight costs.
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Giving customers up-to-date information on the status of orders yet to be delivered.
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All discounts must be approved by your Sales Manager.
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Cold calling, email blasts, customer mining, and advertising will all be necessary avenues in order to grow to the next level therefore all sales people will need extensive knowledge.
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Be ready for change. As a small business we are exploding with growth and opportunity which is both good and challenging. Please stay flexible as many changes may be made to maintain this growth.
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Answer calls if available from the main line after the 10th ring.
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Trial close, learn to close because this position is all about getting return customers that make large orders.
Skills:
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Restaurant experience is a plus
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Conversational fluency in Chinese (Mandarin or Cantonese) is required
