At Ozark Mountain Periodontics, we are dedicated to delivering exceptional periodontal care with a focus on patient comfort and outcomes. Our team thrives in a collaborative environment, striving for excellence in all aspects of patient care. We are currently looking for a motivated and detail-oriented individual to join our front office team as a Front Desk Receptionist.
This is a vital role in our practice, serving as the first point of contact for patients and visitors. While prior experience is a plus, we value a positive attitude, professionalism, and a strong desire to provide outstanding customer service above all.
Key Responsibilities:
- Greet and check in patients with professionalism and warmth
- Answer, screen, and direct incoming phone calls
- Schedule and confirm patient appointments
- Check out patients and handle payments
- Maintain accurate and confidential patient records
- Manage email and phone correspondence with patients and referring offices
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain a clean and organized reception area
- Perform other front desk and administrative duties as needed
Qualifications:
- High school diploma or equivalent (required)
- Strong willingness to learn and adapt in a fast-paced environment
- Professional, friendly demeanor and strong communication skills
- Ability to handle multiple tasks with accuracy and attention to detail
- Comfortable using computers and scheduling software
- Openness to feedback and continuous improvement
- Prior experience in a dental or healthcare setting is a plus but not required
Preferred Attributes:
- CPR certification or willingness to obtain upon hire
- Experience with dental scheduling or practice management software
- Strong organizational and time-management skills
Compensation:
- Pay range: $16 to $20 per hour, based on experience and qualifications.
- Simple IRA with a match
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
- Professional development assistance
- Retirement plan
Work Location: In person
