Company Overview:
ChocXO Chocolatier LLC is a fast-growing, premium North American chocolate manufacturer redefining how modern food manufacturing is built and scaled. Privately owned, well-capitalized, and founder-led, we operate at the intersection of branded CPG, contract manufacturing, innovation, and sustainability — with the freedom to invest long-term and do things the right way.
In the past year alone, we have:
- Scaled from one manufacturing site to three
- Expanded our brand portfolio, including the mission-driven Endangered Species Chocolate
- Invested heavily in new capacity, automation, and enterprise-grade systems
- Begun construction on a next-generation manufacturing campus in Rockwall, Texas
Our manufacturing footprint includes:
- Delta, British Columbia – 60,000 sq. ft. fully automated, SQF Level 3 flagship
- Indianapolis, Indiana – 35,000 sq. ft. facility, home of Endangered Species Chocolate
- Rockwall, Texas – 225,000 sq. ft. state-of-the-art manufacturing and distribution complex opening in 2026
We are now entering the most important phase of our growth: institutionalizing excellence. This is the shift from growth powered by heroics to growth powered by systems, discipline, and repeatability.
Report to: Production Supervisor
Role Summary: The Machine Operator role is a hands-on, machine operator and is responsible for safe setup & operation of all molding & packaging equipment on the production line, including; mechanical setup, instrumentation validation, machine startup, safe equipment operation to KPI targets, production shutdown, changeovers, operational training, CCP quality checks, supervisory direction to production workers, complete all paperwork, adjust machine parameters, and participate in CI initiatives.
Shift: The company reserves the right to schedule shifts based on operational requirements.
Vacancy: 1
Responsibilities:
Machine Operation:
· Operate and continuous monitoring of molding and packaging machines and equipment.
· Manage and ensure equipment setup, startup, operation and shutdown efficiently.
· Manage and ensure correct use of all ingredient, packaging materials and production supplies as per Production Work Order.
· Conduct all required process & quality tests; viscosity, temperature, weight, metal detector on required frequency.
· Minimize downtime and delays within the plant.
· Ensure startup and shut down procedures are followed and on time.
· Stopping the line when the product is not meeting standards (food safety, food quality, efficiency targets)
· Performs changeovers, minor repairs, and troubleshooting in consultation with maintenance.
Disassemble, clean, sanitize and reassemble depositing equipment in each changeover.
Quality Control, SQF and 5S requirements
· Responsible for setting up date coders in accordance with QA specifications.
· Accountable for Food Safety; (SQF, GMPs and HACCP)
· Conduct instrumentation validation on meters and scales.
· Monitor process and equipment control parameters during production
· Ensure compliance of 5S system (Sort, Straighten, Shine, Standardize, Sustain)
· Ensure compliance of GMP program(Good Manufacturing Practices)
· Follow corrective actions provided by QA or the Manufacturing Manage
Reporting
· Accurately complete all documentation as required.
· Ensure any SQF violations are reported to QA or the Supervisor
· Document and accurately report daily production records
· Ensure finished product pallets have ICR (Inventory control records) with correct information
· Document downtime and scrap reports as required
Required Knowledge, Skills and Abilities:
· 3-5 years’ experience in a manufacturing environment operating high-speed, automated manufacturing equipment. (VFFS, horizontal wrapping, carton loading, case packing & palletizing)
· Understanding of manufacturing regulations regarding safety, quality, HACCP, GMP’s, and SOP’s
· Intermediate computer skills
· Excellent organizational skills with a high degree of initiative and flexibility
· Good communication skills in English – written and verbal
· Good analytical and problem-solving skills
· Actively involved in, leading by example and supporting company values and continuous improvement
· Flexibility with shift work (days/afternoons), weekends and holidays as required
Working Conditions:
· Able to work on foot for long periods of time and performing repetitive work
· Wear PPE as needed; protective clothing, such as coats, hair nets and safety shoes
· Exposure to machinery sounds and loud noise levels.
· Ability to push, pull, bend and lift items in a production setting (maximum 25 kgs)
· Good hand and eye coordination to sort pieces in a timely manner
Pay: $22.00 - $26.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Rockwall, TX 75032 (Required)
Work Location: In person