Company Overview
At Saati Americas, we are driven by a passion for innovation and exceptional service. As a leader in developing advanced technical fabrics and chemicals for industrial applications, our mission is to create technologies that improve and protect lives worldwide. Our diverse product portfolio includes fabrics, components, and chemicals used in vital industries such as healthcare, defense, renewable energy, and electronics.
SUMMARY
The Inside Sales Specialist is a lead-generation and account-development role focused on growing SAATI and Chromaline’s screen-printing business by qualifying opportunities, setting appointments for Outside Sales, and driving targeted growth initiatives (e.g., Chemicals and LTS leads). This position works in close coordination with Technical Sales Representatives (TSRs) and the appropriate Customer Service Representative (CSR) teams to ensure a seamless handoff from prospecting to quoting/order fulfillment. The role is measured on pipeline creation, activity discipline in Salesforce, and contribution to sales growth.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Partner with TSRs to expand sales of the full SAATI and Chromaline screen printing product lines to new and existing customers through opportunity qualification and appointment setting.
- Prospect for new business using marketing resources, industry research, and internet tools to build a targeted pipeline.
- Contact LTS opportunities by contacting qualified list of screen print shops. The person will set appointments for Outside Sales support and visits.
- Follow up promptly on inbound leads and current customer/prospect lists in Salesforce, including contacts captured from trade shows and marketing campaigns.
- Develop and deliver effective multi-channel outreach (phone, email, and LinkedIn). A minimum of 50 quality outbound touches daily is expected (calls, emails, and/or LinkedIn messages), or other target as defined by Sales Management.
- Respond to prospect and customer inquiries related to lead qualification (product fit, application, and next steps) and route service/order requests to the appropriate team.
- Perform other duties as assigned.
QUALIFICATION REQUIREMENTS:
- Inside sales, customer service, or account development experience (B2B preferred).
- Experience using Salesforce (or comparable CRM) to manage pipeline and activity.
- Screen printing, industrial printing, or graphics/supplies industry knowledge (preferred).
- Bachelor's degree (B. A.) from a four-year college or university; (or one to two years related experience and/or training) or equivalent combination of education and experience.
- Bilingual in Spanish is a plus, but not required.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports and business correspondence.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to use Microsoft Word and Excel with proficiency. Ability to learn other software packages as needed.
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to reach with hands and arms, talk, and hear. The employee frequently is required to sit for extended periods of time; and use hands to finger, type, handle or feel objects, tools, or controls. The employee is occasionally required to walk and to smell.
- Occasional work with chemicals is required.
- Occasional travel by car or air may be required.
- The employee must occasionally lift and/or extend up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Application Question(s):
- How many years of inside sales do you have? Any in a manufacturing environment?
- How many years of lead generation experience do you?
- Do you have any experience in the screen printing industry?
Work Location: In person
