Toledo Clinic's Pulmonary Critical Care & Sleep Medicine Department is seeking a full-time Medical Receptionist. This position will work M-F (8:00 - 4:30). The office is located at 1661 Holland Rd in Maumee Ohio. Previous experience in a medical office is strongly preferred.
General Summary
Perform various clerical duties to support the operation of the office.
Works under the supervision of the Practice Manager.
Essential Duties & Responsibilities
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Consistently arrives at work on time and adheres to regular work schedule.
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Answering phones - courteously and professionally.
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Scheduling appointments, lab tests, surgeries, etc.
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Verifying referrals and/or pre-certifications.
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Updating insurance information.
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Answering general patient questions.
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Taking messages accurately and relaying to appropriate personnel.
Other Essential Duties May Include but Are Not Limited To
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Collecting co-pays.
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Preparing and/or submitting charge tickets.
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Preparing and cleaning exam rooms.
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Sorting, filing and scanning patient charts.
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Other duties as assigned.
Knowledge, Skills & Abilities Required
Required:
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Consistently arrives at work in appropriate/professional attire.
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Completes all tasks within established time frame.
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Adheres to all clinic policies and procedures.
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Excellent communication, phone, and organizational skills.
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Computer skills helpful.
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Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
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Demonstrates adaptability to expanded roles.
Education:
Preferred:
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Previous clerical experience in a Drs. office.