We are a premier plastic surgery practice located in the heart of the Upper East Side. We pride ourselves on delivering exceptional, compassionate patient care and aesthetic results. We are currently seeking a polished, energetic, and bilingual Front Desk Patient Coordinator to join our dynamic team and support our physicians.
Job Duties
- Scheduling patient appointments, confirming appointments for the providers of the day (current fields include plastic surgery and allergy)
- Patient phone calls, taking accurate messages
- Assisting incoming patients
- Verifying insurance coverage, pre-authorizing procedures
- Entering patient demographics into the computer
- Assisting the office manager and physicians as needed
- Messaging with patients.
- Sending mail/packages
- Assisting with surgical scheduling
- Assisting with general office tasks
Job Requirements
- Excellent communication and customer service skills
- Professional demeanor and ability to stay composed under pressure
- Strong organizational skills and attention to detail
- Must be able to work in a fast paced environment
- Must be able to work independently as well as part of a team
- Exceptional multitasking abilities in a fast-paced environment.
- Experience in performing front desk services and knowledge of medical insurance mandatory for at least 3 years required
- Spanish-speaking preferred.
- Strong emotional intelligence and empathy for patients undergoing cosmetic procedures.
- Poise and conflict-resolution skills to handle challenging patient interactions calmly and professionally.
Location: UES 715 Park Avenue
Hours: 40-hour work week
Pay: commensurate with experience
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Front desk medical: 3 years (Preferred)
Ability to Commute:
- New York, NY 10021 (Required)
Work Location: In person
