Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.
Adult Protective Services (APS) Investigator – Region 3 (Southwest Indiana)
Work Environment: Primarily virtual with required onsite field investigations
Schedule: Full time, Monday–Friday
Travel: Up to 50% within assigned counties
Position Summary
SSO is seeking APS Assessors to support the Indiana Family & Social Services Administration. This role conducts investigations into allegations of abuse, neglect, and exploitation of endangered adults. Fieldwork is required, including onsite visits and travel within Region 3 counties.
Region 3 – Southwest Indiana Counties (Travel Required)
Clay, Sullivan, Vigo, Monroe, Owen, Daviess, Dubois, Greene, Knox, Martin, Pike, Gibson, Perry, Posey, Spencer, Vanderburgh, Warrick, Clark, Floyd, Harrison, Scott, Crawford, Lawrence, Orange, Washington, Putnam
Responsibilities
- Investigate allegations of abuse, neglect, and exploitation of endangered adults.
- Conduct interviews, review records, and collaborate with investigative partners.
- Initiate and facilitate referrals to community services and resources.
- Document case activity, including case notes, safety plans, case planning, and final findings.
- Serve as the Priority A responder (within 24 hours of receipt) on a rotating basis for cases involving immediate harm.
- Respond to assigned investigations within required timelines.
- Review and respond to quality assurance evaluations and feedback.
Skills & Qualifications
- Strong critical thinking skills and ability to interpret complex information.
- Strong organizational skills with the ability to manage multiple investigations simultaneously.
- Ability to work respectfully and professionally with individuals from diverse backgrounds.
- Strong interviewing and active listening skills.
- Ability to adapt quickly to policy and regulatory changes.
- Proficiency in MS Word, Excel, Outlook, and basic computer applications.
- Ability to collaborate effectively with all levels of staff and management.
- Ability to work independently and as part of a team.
- Excellent verbal and written communication skills.
- Strong decision making ability with attention to detail and accuracy.
- 1+ year of experience in adult protective services, investigations, social services, human services, or law enforcement.
Education
- Bachelor’s degree preferred
Work Schedule & Travel
This is a full time position, Monday through Friday.
Although the role is primarily virtual, local travel up to 50% is required for onsite investigations.
Keyword Search Terms
Adult Protective Services, APS Assessor, Indiana APS, Endangered Adults, Abuse Investigation, Neglect Investigation, Exploitation Investigation, Social Services, Human Services, Case Investigator, Field Investigation, Crisis Response, Priority A Responder, Home Visits, Vulnerable Adult Protection, Social Work, Law Enforcement, Community Resources, Case Documentation, Safety Planning, Indiana FSSA, Region 3 Jobs, Southwest Indiana Jobs, Interviewing Skills, Mandated Reporter, MS Word, Excel, Outlook, Travel Required
Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.
Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship (including H-1B sponsorship) by SSO and under the federal laws relating to the F-1 STEM EAD program, this position is not eligible to support a STEM EAD extension application.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.
