Acts as an ambassador of the bank actively promoting the bank through CRA activities and community involvement. Becomes an active member of a key business non-profit organization in your market area.
Position Qualifications:
- Consistently rank in top third of overall profitability/contribution for existing retail branch locations.
- Ability to maintain operational integrity in the most complex retail banking environments.
- Identifies, recruits, hires and motivates appropriate staff needed to consistently deliver our value propositions as well as financial results.
- Exceptional ability to break into new markets and build brand awareness and a strong book of business in de novo markets where applicable.
- Manage and grow existing branch locations designated as Business Hub with extensive existing books of business for consumer and business households.
- Outstanding independent outbound calling skills with an emphasis on prospect calling, ability to be a true advisor to a large existing base of businesses, and proven ability to network within a dense business community and build a strong book of business.
- Established Community Leader or strong COI contacts and demonstrated ability to develop a robust business referral network
- Understands the unique and dynamic competitive marketplace of a Business Hub or De Novo location adopting to the environment to maximize our value proposition
- Applicants must have a genuine true desire to work with customers and staff in a caring and empathetic way, with a positive approach to interactions with customers and team members.
- Ability to generate strong brand awareness though regular involvement and high visibility within the community
- Recommendation by District Manager for promotion and approval by SVP of Retail Administration.
- Branch Manager IV Total deposits of approximately $100 million and a contribution of $1 million or higher as indicated on the Treasury Branch Contribution Report. Also, the individual should be a peer leader in his/her district.
- Must possess outstanding verbal and written communication skills
- A thorough understanding around the requirements for a successful sales and service organization is essential
- Must possess a desire to help or serve both internal and external customers, to understand and meet their needs
- Establishes a sales and service environment
- Meets with employees regularly and acts as coach and mentor
- Demonstrates the ability to generate sales excitement
- Tracks, documents, and reports sales performance
- Demonstrates leadership in sale and service branch production
- Resolves customer inquiries/problems in an effective, timely manner
- Punctual, reliable, professional and values diversity
- Establish and maintain effective working relationships
- May be required to transport files and supplies up to 50 pounds
- Once hired, continued employment is dependent upon successful completion of Teller Training, which includes an exam.
Working Environment:
- Normal office requirements with long periods of standing and continuous customer contact
- Must have the flexibility to support a 6-7 day branch as customer needs dictate
- Must have the ability to lift and carry up to 50 pounds.
Required Experience:
- Position requires a college degree in business or finance, or equivalent experience
- Requires strong leadership ability and a minimum of 2 years of previous retail banking or retail sales management experience.
Benefits & Culture
Our goal is to offer our colleagues the most generous benefits package possible. We provide a comprehensive suite of benefits designed to support your health, financial security, and overall, well-being. Benefits include: competitive compensation with performance-based incentive awards, health and dental insurance, a 401(k) and DC retirement plan, LTD and life insurance, paid vacation, day care reimbursement, tuition assistance for undergraduate and graduate programs, an award-winning wellness program, and much more!
At Rockland Trust, you’ll find a respectful and inclusive environment where everyone has the opportunity to succeed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Pay Transparency
Compensation for this role will be based on a variety of factors, including skills, experience, education, and internal equity. The salary range posted reflects the company’s good-faith estimate of the range for this position at the time of posting. Actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards or stipends.
Accessibility & Accommodations
We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.
