Attend to all pool area needs including but not limited to: taking & delivering food & drink orders, organizing pool furniture, picking up trash, managing towels, helping guests with their needs, answering guest questions, managing all games located in the pool area, help maintain all pool rules. Elite Casino Resorts properties offer a wide variety of benefits intended to meet the many needs of our diverse employee population. We offer a comprehensive benefits package that helps our employees get and stay healthy, plan for their future, and maintain a healthy work-life balance. We encourage you to look through the different benefits below to discover all that we have to offer to our employees of Elite Casino Resorts owned properties. Financial benefits include Paid Time Off, Premium Pay Incentive, First Year Wage Increases, 401(k) with Company Match, Profit Sharing, Company Paid Life Insurance (Full-Time) and Voluntary Benefits. Health and Wellness benefits for Full-Time Employees include three Medical plans to choose from, Dental, two Vision plans to choose from and Flexible Spending Accounts.
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Provide exceptional guest service to all customers.
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Proactively welcome all pool area guests and offer available pool area services to them.
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Provide food and drink menus and make aware of any specials.
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Have complete knowledge of all pool area food and drink options.
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Take food and drink orders from guests and provide timely return of orders.
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Prepare final guest bill, accept payment and process credit (through POS system) or cash transactions, making appropriate change as required.
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Keep pool area organized and orderly (pool furniture, games, etc.)
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Maintaining the cleanliness of the entire pool area (general custodial duties to include bathrooms & watering plants)
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Manage guest towel needs and keep towels picked up.Have working knowledge of all resort amenities and activities and answer guest questions.
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Manage all games that are located in the pool area
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Ensure guest safety by enforcing all pool area rules.
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Document daily pool count & number of groups
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Assist guests with seating and the seating areas
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De-foam spa when needed
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Offer misting service, towels and ice water to guests.
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Follow all company policies regarding service and guest consumption of alcoholic beverages.
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Perform all other duties as assigned.
