About Enterprise Architecture:
Enterprise Architecture is a key enabler of the company’s technology strategy. The four pillars of Enterprise Architecture include:
- Architecture as Code : this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.
- Architecture as Design : this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.
- Governance : this pillar is responsible for defining technical standards, and developing innovative tools that automate controls to ensure compliance.
- Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach.
The Enterprise Business Architecture (EBA) team serves as the organization’s connective blueprint – linking business strategy to technology execution through clear capabilities, value streams, processes, organizational constructs, information, and decision frameworks. As a strategic discipline, the team aligns business vision, product direction, and technology execution into an end-to-end unified model that drives clarity, consistency, and accelerates enterprise-wide technology transformation. Operating at the intersection of strategy, design, and delivery, the team shapes the Enterprise Business Capability Model (EBCM) and the operating frameworks that enable product, engineering, and business functions to innovate and deliver future-ready outcomes at scale, and unlock enterprise impact with speed, trust, and efficiency.
Ideal Candidate Profile:
- A strategic systems thinker with the ability to see the “enterprise whole” and connect disparate moving parts into a unified blueprint
- A management consulting-caliber communicator/storyteller , with exceptional executive presence and analytical rigor
- A collaborator who excels at bringing Product, Engineering, and Business leaders into alignment
- A builder who can create frameworks, models, and governance structures that scale
- A change leader energized by complexity, ambiguity, and enterprise transformation
- 8-10 years experience in Business Architecture, Enterprise Architecture, strategy, or operating model design within a large, complex organization
- Deep expertise in business architecture practices ( e.g. business capability modeling, value streams, domain modeling, operating model)
- Experience with Enterprise Architecture frameworks (TOGAF/BizBOK - conceptual familiarity is a must, certification will be a plus)
- Strong understanding of enterprise platforms , API ecosystems , integration architectures , and operating model transformation .
- Demonstrated ability to influence senior executives and facilitate alignment across large, matrixed organizations
- Experience shaping cross-functional frameworks across Product, Engineering, Operations, and Business units
- Exceptional executive storytelling capability , with a proven ability to translate complex strategies into clear, compelling narratives for senior leadership
- Hands-on experience developing board-level and executive-committee materials , including strategic storylines, transformation updates, and enterprise decision frameworks
Preferred Qualifications:
- Prior experience at a top tier Management Consulting firm (i.e. McKinsey / BCG / Bain / Accenture / Deloitte etc) is highly desirable
- MBA or Master’s degree in Business, Strategy, Information Systems, or related field
- Prior American Express experience or experience in a global financial services / payments enterprise
- Background in large-scale modernization , persistent capacity models , platform rationalization , or M&A integration a strong plus
- Familiarity with API productization, domain-driven design , merchant and/or B2B partner integration needs, and capability-driven governance models a strong plus
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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