Competitive pay and great mountain benefits. Apply now and get the chance to work in a busy, high energy environment in the Summer and early Fall Summer
Sell food and beverage items for guests visiting the adventure area: outside and in restaurant.
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Promote a positive interaction and experience with dining guests.
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Assist guests in the selection and purchase of foodbeverages.
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Know basic ingredients and how the food is prepared.
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Know all of the menu items including pricing and availability.
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Know all discounts, special pricing, or other daily promotions.
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Inform kitchen of any known food allergy concerns.
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Take food and beverage orders and process them in POS system.
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Check patron's ID's to ensure their age for consumption of alcohol.
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Communicate with kitchen and bar to assure accuracy of orders.
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Communicate with guests on delays or shortages.
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Deliver food and beverages to tables, both indoor and outdoor.
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Ensure guests have complete satisfaction in their dining experience.
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Handle customer complaints in a professional and diplomatic way.
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Verify that each guest has paid the correct price for their purchase.
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Process cash and credit card transactions accuratelyefficiently.
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Manage the till, count start cash and prepare nightly deposit bags.
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Complete sales reports and accounting forms for back office.
- Collect dirty dishes, clear and reset tables as guests leave.
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Maintain counters, floor and food service area clean and sanitary.
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Serve at special resort events, large gatherings or weddings.
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Perform other tasks as assigned by manager.
Minimum Qualifications (Knowledge, Skills, Abilities)
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Skilled in providing excellent customer service.
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Working knowledge of computers or POS software programs.
- Able to count cash and perform simple mathematical functions.
- Able to work well under fast paced and busy circumstances.
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Neat and professional appearance.
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Portray a positive company image.
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Cashier or server experience preferred but not required.
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High energy and stamina required.
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Able to identify and perform other tasks during non-busy times.
Core Competencies
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Communication: Communicate ideas effectively and actively listen.
- Friendly Service: Treat people courteously and respond in a helpful manner.
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Teamwork: Interact with team members effectively put company goals first.
Physical Demands
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This is a physically demanding position.
- Must be able to lift up to 50 pounds,
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Must be able to climb stairs, lift, reachcarry items repetitively.
- Must be able to stand and walk for long periods of time.
Requirements:
Shift Requirements:
- Hours may include late afternoon and evening shifts.
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Frequent weekend and holiday shifts.
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May work off-site for special events (i.e. Warfield House weddings).
Age Requirements:
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Applicants must be at least age 18.
