TGI FRIDAYS // Store 2098
Role Purpose
Mixes and serves alcoholic and non-alcoholic drinks to Guests of bar and service bar following standard recipes and the company’s alcoholic beverage policies; merchandises drinks; and is attentive to Guests, making them feel welcome, at all times.
Key Responsibilities and Accountabilities
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ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
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Maintains a warm, welcoming, “Corner Bar” atmosphere
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Properly and promptly prepare, garnish, and serve drinks to Guests
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Provides a personal touch to repeat guests such as learning names and favorite drinks
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Coordinate food orders from Guests seated in the bar area with the kitchen
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Learn the menu and make recommendations when appropriate
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Upsells Guests on food or drink items where appropriate
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Keeps a clean, organized bar area
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Accurately rings up all orders in the POS system
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Following all relevant brand standards for service
Qualification Requirements
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Must be dressed neatly and well groomed in company approved uniform at all times
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Must be able to operate P.O.S. system , make change correctly and make credit card transactions
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Must be able to calmly respond to angry Guests and notify a Manager
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Must be able to pass bar validation
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Must be able to respond clearly to Guests’ requests
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Must be able to hear well amongst loud background noise
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Must be able to frequently lift 30 lb. cases and carry short distances, up or down stairs
