GENERAL RESPONSIBILITIES:
To provide Case Management for training participants including; Education, Training, Employment, and follow-up services to Clean Tech program participants.
To encourage and promote a mutually beneficial relationships to maximize Clean Tech program performance.
To effectively extend customer service and case management to clients through training and assistance with Employment and/or Post-Secondary Education (PSE) Preparation Services.
To represent Mission Manager on behalf of the GIUMSC and the Clean Tech program in absentia at community events, collaborate meetings, general Clean Tech program and other events as assigned.
To coordinate with the Community Workforce Development Staff, other departments and agencies to establish and implement appropriate services to Clean Tech program participants.
SPECIFIC RESPONSIBILITIES:
To be knowledgeable of Goodwill Industries International Clean Tech grant guidelines, as well as GIUMSC practices, policies and procedures to ensure program compliance.
To assist Clean Tech program staff in successful program marketing strategy and implementation.
To perform participant pre-enrollment screenings to ensure compliance with program acceptance criteria.
To administer intake responsibilities to include candidate assessments and Clean Tech program orientation.
To collect, organize, and analyze participant data to assess individual interests, aptitudes and abilities.
To provide occupational, educational, legal, and economic information to aid program participants in establishing realistic vocational and educational objectives for development of individualized employment plans (IEPs).
To provide pre-employment, skill-based and job development training to program participants.
To assist court involved participants through the criminal justice system.
To provide learning environment conducive for training participants.
To develop, evaluate, and monitor each participant’s performance to obtain increases in educational functioning levels (literacy/numeracy/digital), and workforce and/or post-secondary educational readiness.
To track and record program participant’s performance to ensure program weekly, monthly, quarterly and annual reporting compliance.
To maintain accurate and complete program participant files.
To assist program participants in identifying barriers to employment to develop individualized support service plans required to overcome these barriers.
To input case management notes and participant data into GII, GIUMSCs tracking software.
To refer program participant (and families) to appropriate resources and connect to partner agencies as needed.
To communicate professionally and effectively with supervisors, co-workers, program participants, community partners and all stakeholders to ensure successful program performance and outcomes.
To assist in resolving day-to-day problems within the program and among participants.
To report program operational issues to Mission Manager.
Maintains consistent tracking and follow-up for assigned Clean Tech participants for a minimum of two years.
To attend community meetings and identify opportunity areas of collaboration between Clean Tech and other community youth programs.
To communicate professionally and effectively with supervisor, co-workers, program participants, community partners and all stakeholders to ensure successful program performance and outcomes.
To ensure adherence and compliance to all company policies.
Reports to: Mission Manager- Clean Tech
