Warmly greets and seats guests in the highest professional manner, while practicing strong guest service etiquette.
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Ability to be proficient and interact with tablet reservation system.
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Responds to guest inquiries in a timely, friendly, and efficient manner.
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Manages reservations to effectively seat entire dining room.
- Practices complete guest service by greeting and welcoming guests.
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Possesses knowledge of food and beverages served to effectively answer guests questions.
- Must be able to optimize seating at different tables to ensure even workload for staff.
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Ability to monitor restaurant activity to determine seating and dining flow.
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Understands mechanics of service and can arrange tables for large parties.
- Maintains dining room, entrance (interior and exterior) restaurant throughout shift.
- Maintains a clean and organized work area.
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Ability to provide guests with menus and ensure that there are plenty of menus for service period.
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Appears and acts in a professional manner.
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Performs additional responsibilities, although not detailed as requested by a manager at any time.
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Knowledge of the proper etiquette and service standards.
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Basic math skills.
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Prior experience working in customer service, or with people.
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Basic understanding of Bob Chinn’s menu and key items.
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English language and professional communications skills are required.
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Ability to take direction.
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Ability to work in a team environment.
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Ability to work calmly and effectively under pressure.
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Must have problem solving abilities, be self-motivated, and organized.
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Commitment to quality service, and food and beverage knowledge.
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This position will spend 95% of the time standing.
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This position will spend 5% of the time sitting.
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Occasional environmental exposures to cold, heat, and water.
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Must be able to hear with 100% accuracy with correction.
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Must be able to see to 20/20 vision with correction.
Must be able to work under moderate supervision.
XJ6
