Overview
Join our dental team as a Dental Front Desk Receptionist, where your energetic and welcoming attitude will set the tone for a positive patient experience! In this vital role, you will be the first point of contact, managing patient interactions, scheduling appointments, verifying insurance coverage, and ensuring smooth clinic operations. Your proactive approach and attention to detail will contribute to delivering exceptional dental care while maintaining efficient office workflows. This paid position offers an exciting opportunity to develop your skills in a fast-paced healthcare environment dedicated to patient satisfaction and clinical excellence.
Responsibilities
- Greet patients warmly and professionally, creating a friendly and welcoming atmosphere
- Schedule appointments accurately using dental practice management software such as Dentrix or Eaglesoft
- Verify patient insurance benefits, including health insurance knowledge related to dental coverage and other plans
- Collect payments and process medical billing using systems like Meditech, Epic, or eClinicalWorks
- Manage electronic health records (EHR) systems ensuring proper documentation review and compliance with HIPAA policies
- Handle multi-line phone systems with excellent phone etiquette, directing calls efficiently and professionally
- Maintain accurate dental records, medical records, and documentation in accordance with clinical confidentiality policies
Skills
- Proven experience in dental office or clinic administrative support with strong front desk skills
- Knowledge of dental terminology and medical terminology for effective communication with patients and staff
- Familiarity with dental software such as Dentrix or Eaglesoft; experience with EMR (Electronic Medical Records) systems like Epic or Meditech is a plus
- Expertise in insurance verification, medical billing, CPT coding, ICD-9/ICD-10 coding, and care plan documentation
- Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing skills (including 10 key typing)
- Excellent customer service skills with the ability to handle patient inquiries professionally and courteously
- Ability to manage office tasks such as filing, data entry, appointment scheduling, and handling multi-line phone systems efficiently
- Bilingual abilities are highly valued to serve diverse patient populations effectively
- Knowledge of healthcare regulations including HIPAA compliance and clinical confidentiality policies
Embark on a rewarding career path where your organizational talents and compassionate approach will make a real difference in patients’ lives. We’re committed to supporting your professional growth within a vibrant healthcare environment that values energetic teamwork and excellence!
Pay: $18.00 - $25.00 per hour
Work Location: In person
