Mortgage Final Document Administrative Specialist
At CharterWest Bank, we believe in helping our customers achieve their dream of homeownership with compassion and support. We are seeking a Mortgage Final Document Administrative Specialist to join our team at our Elkhorn, NE location. This individual will play a crucial role in ensuring that all final mortgage documents are accurately processed and filed in a timely manner.
Benefits:
- Medical, dental, and vision insurance
- Life and disability insurance
- 401(k) program
- Paid Time Off (PTO)
Responsibilities:
Office Administration
- Manage office inventory by tracking, ordering, and organizing supplies.
- Greet visitors and clients arriving at the front desk.
- Coordinate office vendors for equipment maintenance and shredding services.
- Prepare outgoing mail including certified mail, FedEx, and UPS shipments.
- Maintain shared office spaces like conference rooms and the breakroom.
Final Documents Management
- Review recorded mortgages and deeds of trust for accuracy from county offices.
- Track title policies and ensure final policies match loan terms.
- Obtain missing documents from title companies, escrow agents, and internal staff.
- Organize collateral files to send to investors or the warehouse bank.
Post-Closing Audits
- Fix errors quickly by contacting the closing agent or borrower for corrections.
System Updates
- Update loan systems with current file statuses and tracking dates.
- Answer emails and phone calls from title companies and investors.
- Sort incoming mail and match physical or digital documents to the correct loan files.
Qualifications:
- Previous experience in mortgage processing or administration
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal abilities
- Good computer skills to use loan databases and office software
- Ability to work efficiently in a fast-paced environment
- High school diploma or equivalent
CharterWest Bank is an Equal Opportunity Employer.
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