Pine’s Field Service Technician (Product Support Technicians) maintains, and repairs Pine’s asphalt testing equipment at customer locations. This includes overnight travel to customer locations to provide annual calibration, repair, and general maintenance. The role blends technical expertise, customer service, independent problem‑solving, and travel. Technicians travel to job sites, diagnose issues, complete job orders, and ensure equipment is operating safely and with specs of the machine.
This position is classified as full-time (40 per week) non-exempt hourly and eligible for per diem when applicable.
QUALIFICATIONS
· Technical Degree such as HVAC, Engine Repair, Facilities Maintenance, or related fields
· 2 to 5 years in a field service technician role
· Strong mechanical and/or electrical aptitude
· Ability to read blueprints, schematics, and technical manuals
· Proficiency with diagnostic tools and software
· Excellent problem‑solving and troubleshooting skills
· Strong communication and customer‑service mindset
· Ability to work independently and manage time well
· Physical ability to lift equipment, tools, and work in varied environments
· Valid driver’s license and willingness to travel and acceptable motor vehicle report/record
Job Requirements
· Ability to test, troubleshoot and repair equipment in a timely manner
· Understand technical diagrams and manuals
· Good knowledge of basic math, science and technology
· Exceptional customer service, communication and self-management skills to include all job related paperwork
· Basic computer skills
· Ability to adapt to changing work schedules
· Read, write and speak fluent English
· Capable of lifting and maneuvering up to 75 pounds on a regular basis
· Ability to use and read measurement and calibration instruments
Preferred Additional Experience:
§ Familiar with typical mobile applications and tools
§ Technical degree or certification
§ Field Service experience
MENTAL DEMANDS typically required to perform the essential functions of this job.
· Concentration/attentiveness
· Read/listen and comprehend instructions/work orders
· Manage multiple projects/tasks
· Organize and prioritize
· High Level of record keeping
· Independent judgment and discretion; work prioritization
· Manage multiple projects/tasks
· Read, sort, check, count, and verify numbers
Pay: $22.00 - $29.86 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Field Service Technician: 2 years (Required)
- mechanician: 3 years (Required)
Location:
- Grove City, PA 16127 (Preferred)
Work Location: On the road