Center for Urology is looking for bright, enthusiastic individuals to join our dedicated team providing exceptional patient care and maintaining a professional, courteous environment.
Our practice delivers expert care in and around the Rochester area with eight offices across Western New York. The right candidate is detail-oriented, able to work well in a fast-paced team environment, and willing to perform clerical duties as assigned to maintain workflow in their department.
Responsibilities include:
● Professionally greeting and welcoming patients and their family/friends.
● Checking patients in/out for their scheduled office appointments.
● Scheduling and confirming patient diagnostic appointments (imaging and laboratory services) and medical consultations.
● Obtaining authorization from patient's insurance.
● Courteously answering, screening, and directing all incoming calls and connecting callers with the correct extension while relaying messages between patients and clinical staff.
● Ability to manage providers' schedules and coordinate patient care.
● Recording/investigating patient cancellations and missed appointments.
● Responding to emergency and urgent calls from patients and providers in a timely manner.
● Transmitting correspondence and medical records by mail, phone, or fax.
● Other duties as assigned.
Qualifications
● High School diploma or equivalent (Required) associate degree (Preferred).
● Experience in a medical setting (Strongly preferred)
● Tech proficiency and experience with Electronic Medical Records systems (Strongly preferred). Medent knowledge a plus.
● Excellent interpersonal and organizational skills required.
● Working knowledge of medical terminology preferred.
● Flexibility and willingness to travel to other offices if necessary.
Training
Training is in our Culver Road office and can last up to four weeks.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
