Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to be the first point of contact for our clients and visitors. This role is essential in ensuring a welcoming atmosphere while managing various administrative tasks. The ideal candidate will possess strong organizational skills, excellent customer service abilities, and proficiency in office management software.
Duties
- Greet and assist visitors in a friendly and professional manner.
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Manage incoming calls using multi-line phone systems, directing inquiries to appropriate personnel.
- Perform data entry tasks accurately to maintain up-to-date records.
- Support overall office management to ensure smooth daily operations.
Skills
- Strong data entry skills with attention to detail.
- High school qualification or equivalent.
- Previous hospitality experience would be advantageous.
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.
- Excellent calendar management capabilities to coordinate schedules effectively.
- High level of computer literacy, including familiarity with various office applications.
- Outstanding customer service skills to create positive interactions with clients and visitors.
- Strong organizational skills to manage multiple tasks efficiently and prioritize effectively.
Join our team as a Front Desk where you will play a vital role in creating a positive first impression while supporting our operational needs!
Job Types: Full-time, Part-time
Pay: $17.50 - $19.00 per hour
Ability to Commute:
- Moses Lake, WA 98837 (Required)
Ability to Relocate:
- Moses Lake, WA 98837: Relocate before starting work (Required)
Work Location: In person
