Job Overview
Join our dynamic team as a Watch and Jewelry Sales Associate, where your passion for luxury accessories and exceptional customer service will shine! In this vibrant role, you'll be the face of our brand, guiding customers through their jewelry and watch selections with enthusiasm and expertise. Your energy and sales skills will help create memorable shopping experiences, foster customer loyalty, and drive sales growth. This paid position offers an exciting opportunity to develop your retail career in a fast-paced, stylish environment dedicated to quality and elegance.
Duties
- Manage and sell from our portfolio of luxury Swiss Watch Brands.
- Manage our watch repair business.
- Greet customers warmly and provide personalized assistance in selecting watches and jewelry that suit their style and needs.
- Demonstrate product features through engaging demos to highlight craftsmanship, functionality, and value.
- Assist customers with retail sales transactions using POS (Point of Sale) systems, ensuring accurate cash handling and record keeping.
- Upsell additional products or accessories to enhance the customer’s purchase experience while meeting sales goals.
- Maintain attractive merchandise displays through merchandising and stocking efforts to ensure products are well-presented and accessible.
- Conduct product demos confidently, explaining features and benefits to educate customers effectively.
- Manage inventory by monitoring stock levels, assisting with stock replenishment, and organizing merchandise for optimal presentation.
- Provide excellent customer service by addressing inquiries via phone or in person with professional phone etiquette.
- Supervise or assist in supervising team members when needed, fostering a collaborative environment focused on sales excellence.
- Process retail sales transactions efficiently while adhering to cash handling procedures and basic math accuracy.
Skills
- Minimum of 3 years of experience selling luxury watch brands (Rolex, Omega, Breitling, etc.)
- Knowledgeable with watch repairs (doing battery changes, explaining repairs)
- Knowledge and experience in diamonds and jewelry a plus.
- Proven experience with POS systems and retail sales transactions.
- Strong supervising or leadership experience within a retail environment is a plus.
- Ability to perform product demos confidently to educate customers about watches and jewelry.
- Bilingual skills are highly desirable to serve a diverse clientele effectively.
- Excellent phone etiquette combined with clear communication skills for engaging customer interactions.
- Skilled in upselling techniques to maximize sales opportunities without compromising customer satisfaction.
- Knowledge of merchandising, stocking, and inventory management best practices.
- Prior experience in retail sales, including cashiering, retail math, and cash handling procedures.
- Exceptional customer service skills with a friendly, approachable demeanor.
- Experience working in or similar retail environments is advantageous but not required.
Embark on an exciting journey where your enthusiasm for luxury accessories meets your talent for sales! We’re committed to supporting your growth while providing a lively work atmosphere filled with opportunities to shine every day.
Pay: $50,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
