Job Overview
The Maintenance Coordinator supports the smooth operation of Diamond Mine Real Estate’s properties by serving as the main point of contact for maintenance requests and contractor scheduling. This position is primarily administrative, with responsibilities focused on coordinating between tenants, contractors, and property management staff. The ideal candidate is detail-oriented, organized, and comfortable interacting with residents, vendors, and building personnel.
Duties
- Receive and log maintenance requests from tenants.
- Schedule and coordinate appointments between tenants and contractors.
- Walk properties regularly to observe conditions, note issues, and follow up on open work orders.
- Prepare and submit check requests for approved vendor payments.
- Maintain accurate records of service calls, vendor work, and tenant communications.
- Communicate with the property management team regarding maintenance priorities and follow-ups.
- Ensure that contractors comply with building access requirements and complete work as scheduled.
Skills
- Strong organizational and communication skills.
- Entry-level; prior property management or customer service experience is helpful but not required.
- Ability to multitask and manage scheduling across multiple buildings.
- Basic computer skills (Microsoft Office, email, scheduling tools).
- Comfortable walking and inspecting residential properties.
Job Type: Full-time
Pay: $42,000.00 per year
Benefits:
- Paid time off
- Parental leave
Experience:
- Administrative: 1 year (Required)
- Customer service: 1 year (Required)
Ability to Commute:
- Jamaica, NY 11434 (Required)
Ability to Relocate:
- Jamaica, NY 11434: Relocate before starting work (Preferred)
Work Location: In person
