Causwells is seeking a talented and energetic server for our high volume restaurant in Menlo Park. We offer a relaxed social dining experience while maintaining a high level of service. We pride ourselves in being a fun, safe, positive, high-energy workplace with a focus on excellence, integrity and hospitality. We’re looking for the right individual with similar values to join our front-of-house team.
This role is perfect for a hospitality professional passionate about providing exceptional service in a dynamic restaurant environment. As a server, you’ll create memorable guest experiences, work seamlessly with your team, and support restaurant operations to ensure a smooth and enjoyable dining atmosphere.
Key Responsibilities
- Provide exceptional service by anticipating guest needs and delivering a warm, welcoming experience.
- Take accurate food and beverage orders and ensure timely delivery.
- Maintain thorough knowledge of the menu, including ingredients, allergens, and pairing recommendations.
- Communicate effectively with the kitchen and bar to ensure order accuracy and efficiency.
- Assist in keeping the dining area clean, organized, and properly set for service.
- Handle guest concerns with professionalism and escalate issues to management as needed.
- Collaborate with team members to create a positive and supportive work environment.
- Follow all safety, sanitation, and company policies to maintain a high standard of cleanliness.
- Process payments accurately and efficiently.
- Support restaurant operations by assisting with side work, restocking, and closing duties.
Requirements & Qualifications:
- Previous experience as a server or in a guest-facing hospitality role REQUIRED.
- Strong passion for hospitality and delivering exceptional guest experiences.
- Strong communication and interpersonal skills with a friendly, professional demeanor.
- Ability to thrive in a fast-paced environment while managing multiple responsibilities.
- Knowledge of food safety and sanitation regulations..
- Strong organizational skills and attention to detail
- Ability to think quickly and resolve issues with poise and professionalism.
- Collaborative attitude and willingness to assist team members as needed.
- Excellent verbal communication and interpersonal skills to engage with team members effectively.
- Focus on maintaining high service standards and ensuring the quality of the guest experience.
Physical, & Schedule Requirements:
- Must be able to work in a physically demanding environment, including long hours on your feet, and the ability to lift and transport heavy items as needed
- Flexibility in scheduling is essential, with the ability to work nights, weekends, and holidays as required.
Causwells is an equal opportunity employer and we are committed to creating an inclusive environment for all employees. We encourage individuals of all backgrounds, experiences, and abilities to apply, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, veteran status, or disability. Even if you don’t meet every single requirement, we still encourage you to apply—your passion, skills, and unique perspective may be exactly what we’re looking for. We believe diversity drives innovation and strengthens our mission and vision.
Job Types: Full-time, Part-time
Pay: $17.55 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid sick time
- Vision insurance
Shift:
Application Question(s):
- Do you have experience with Toast POS?
- Do you have experience working with OpenTable?
License/Certification:
- ServSafe (Preferred)
- Sexual Harrasment Prevention Certificate (Required)
- RBS Training Certficate (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Menlo Park, CA 94025 (Preferred)
Work Location: In person