Administrative Assistant
Full-Time | On-Site | Windham, ME
Competitive Pay | Growth Opportunity | Supportive Team Environment
About Us
Octagon Cleaning & Restoration, Inc. is a trusted, full-service cleaning and restoration company serving residential and commercial clients across Connecticut. With branches in Windham, Barrington, and Fairfield, our teams are committed to delivering exceptional results and outstanding client service in the wake of water, fire, and other property loss events. We take pride in our people, our processes, and our communities.
Position Summary
Octagon Cleaning & Restoration is seeking a detail-oriented, highly organized Administrative Assistant to support the day-to-day operations of our Windham branch. Working directly alongside the Branch Manager, you will serve as a critical operational hub — managing communications, coordinating schedules, supporting client interactions, and ensuring the branch runs efficiently. This is an excellent opportunity for a motivated administrative professional who thrives in a fast-paced environment and takes pride in keeping things organized and moving forward.
Key Responsibilities
- Provide direct administrative support to the Branch Manager, including scheduling, correspondence, and follow-up coordination
- Serve as a point of contact for Windham branch clients — handling inquiries, relaying information, and ensuring a professional, responsive experience
- Maintain organized records, files, and documentation related to active projects, estimates, and work authorizations
- Assist with coordination of project documentation, including intake forms, work authorizations, and status updates
- Support scheduling and dispatch coordination in collaboration with the Branch Manager and Project Managers
- Manage incoming calls, emails, and office communications with professionalism and urgency
- Track open action items and help ensure nothing falls through the cracks across branch operations
- Assist with data entry and reporting, including CRM updates and job tracking
- Order and manage office supplies and general branch administrative needs
- Assist with on-boarding coordination and preparation of materials for new hires as needed
Qualifications
- 2+ years of administrative or office support experience; prior experience in a construction, trades, or restoration environment is a plus
- Excellent organizational skills with a strong attention to detail
- Professional verbal and written communication skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook); familiarity with CRM platforms a plus
- Ability to manage multiple priorities and adapt quickly in a dynamic environment
- Strong interpersonal skills and a client-first mindset
- Reliable, punctual, and committed to being a team player
What We Offer
- Competitive hourly wage commensurate with experience
- Stable, full-time schedule in a professional office environment
- A collaborative and supportive team culture
- Opportunity to grow within a well-established restoration company
- Direct exposure to all aspects of branch operations
How to Apply
Please submit your resume and a brief cover letter describing your relevant experience and why you’re interested in joining the Octagon team. We look forward to hearing from you.
Octagon Cleaning & Restoration, Inc. is an equal opportunity employer.
Pay: $25.00 - $27.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Administrative: 1 year (Preferred)
Work Location: In person
