Part-Time Receptionist / Customer Service
Candlewood East Marina is looking for two friendly, dependable people to join our team as Part-Time Receptionists.
Are you comfortable talking with people, answering the phone, and helping customers find the right person or department? Are you organized, professional, and able to stay productive without constant supervision?
This is primarily a front desk and phone position, with some light administrative work. Training will be provided, and marine or boating experience is not required.
We're looking for people who are reliable, friendly, organized, and take pride in providing a great customer experience.
What You'll Do
- Answer incoming phone calls and direct customers to the appropriate department or employee
- Greet customers and visitors when they arrive
- Take accurate messages and make sure they reach the appropriate person
- Assist customers with basic questions and direct more technical questions to the appropriate department
- Perform light administrative tasks, including filing, data entry, paperwork, and other office duties
- Help keep the front desk and customer areas clean and organized
- Handle customer information with professionalism and confidentiality
- Provide a friendly and professional first impression of Candlewood East Marina
What We're Looking For
We're looking for the right person more than the perfect résumé.
You may be a great fit if you:
- Enjoy interacting with people and are comfortable answering the phone
- Communicate clearly and professionally
- Are friendly, patient, and helpful with customers
- Are dependable and take your schedule seriously
- Can stay organized while handling multiple small tasks
- Pay attention to details, especially when taking messages or customer information
- Can work independently without needing constant supervision
- Have a positive attitude and strong work ethic
- Are comfortable learning basic computer and office systems
Previous customer service or reception experience is preferred, but we're willing to train the right person.
Boating or marine experience is not required, but is a plus.
Schedule
We are hiring two part-time employees to provide coverage Tuesday through Sunday.
The position requires the ability to work full days, with flexibility regarding which days of the week you work.
For example, one person could work Tuesday–Friday while another works Saturday–Sunday, but we're open to other combinations depending on availability.
Current business hours:
- Wednesday–Saturday: 9:00 AM–5:00 PM
- Sunday: 12:00 PM–4:00 PM
This is not a seasonal position. We're looking for people who are interested in continuing with us through the fall and winter.
About Candlewood East Marina
At Candlewood East, our mission is simple: to create fun and memorable boating experiences for our customers and their families.
Our receptionist is often the first person a customer speaks with when they call or the first person they meet when they visit. We're looking for someone who understands the importance of making people feel welcome and helping them get where they need to go.
If you're friendly, dependable, professional, and enjoy working with people, we'd like to meet you.
How to Apply
Please apply through Indeed and include at least two professional or personal references.
No walk-ins or phone calls, please.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
Application Question(s):
- Are you able to work through the fall/winter seasons?
- This position requires full-day availability and coverage Tuesday through Sunday. Please tell us which days you are consistently available to work.
- Tell us about a time you worked directly with customers or the public. What did you enjoy about it?
- What interests you about working at Candlewood East Marina?
Experience:
- Customer service: 1 year (Required)
- reception: 1 year (Required)
Ability to Commute:
- Brookfield, CT 06804 (Required)
Work Location: In person
