Job Description
Are you a Salesforce Technical Architect with strong expertise in Salesforce Service Cloud and Genesys Cloud CX integrations? We're looking for an experienced professional to lead enterprise CRM transformation initiatives, architect scalable Salesforce solutions, and build seamless contact center integrations.
Role: Salesforce Architect (Genesys Cloud CX)
Location: Menlo Park, CA (Remote)
Duration: 12 Months Contract
Experience: 10+ Years
Preference: Ex-Genesys candidates are highly preferred
Must-Have Skills:
✔ Salesforce Architecture (3+ Years)
✔ Salesforce Platform (10+ Years)
✔ Salesforce Service Cloud
✔ Genesys Cloud CX / Genesys Engage Integration
✔ Apex, Lightning Web Components (LWC), Visualforce
✔ Open CTI Integration
✔ Enterprise CRM Architecture
✔ Omni-Channel & Contact Center Solutions
✔ HLD / LLD Documentation
✔ DevOps & Enterprise Integrations
Preferred Certifications:
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Salesforce CTA / Application Architect / System Architect
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Salesforce Platform Developer I & II
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Salesforce Service Cloud Consultant
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Salesforce Integration Architect
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MuleSoft Certification
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Genesys Cloud CX Certification
Additional Information
All your information will be kept confidential according to EEO guidelines.
