Chief's on Broadway - Nashville, TN
ABOUT CHIEF'S
Chief's is a six-story bar and live music venue celebrating the ever-expanding musical legacy of Eric Church. Located in the heart of downtown Nashville, Chief's features a ticketed music venue, inspirational interiors, and a distinct focus on original live performances-offering fans an unmatched entertainment experience in Music City. The venue includes a broadcast studio, home to Church's Outsiders Radio on SiriusXM, with capabilities to host programming from a range of media partners. Culinary offerings are in collaboration with James Beard Award–winning pitmaster Rodney Scott, available throughout the space. On the fifth floor, Redemption Bar, a new concept developed with award-winning artist Ashley McBryde, is dedicated to spotlighting original music and emerging talent. Chief's is located at the corner of 2nd Avenue and Broadway.
WHY WORK FOR US?
Like a "Melody creates a Memory," we are a team of inspired, intentional creatives, linking great live music, incredible food and superior hospitality to create lasting memories. Refusing to be defined by others' ideas of what is possible, we strive to build timeless, meaningful experiences to life every day.
- Benefits for both Part Time and Full Time
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Access to great live music and complimentary concert tickets
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Employee Discounts on Food, Beverage, and Retail
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Ongoing CareerLeadership Development
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Diverse, Inclusive and Safe Venue
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Certified Safe Bar
ABOUT THE ROLE
VIP Barback duties are to focus on interaction with guests, co-workers, and the leadership team, to drive memorable experiences, provide support for the beverage operation, and to assist in ensuring responsible alcohol sales at all times. Duties also include having an in-depth knowledge of all liquor, wine, and beer served in the venue and using that knowledge to elevate the speed of the bar team and in turn the guest experience, while maximizing beverage sales. At all times, barbacks are to set an example of hospitality and service while assuming full responsibility for supporting the day-to-day bar service, maintenance, cleanliness and organization.
Tasks include, but are not limited to:
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Use extensive menu knowledge to support the bar at all times and ensure par levels meet volume
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Follow all Steps of Service and brand standards
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Create a hospitable, welcoming, and memorable experience for all guests
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Ensure all Federal, State and City laws and ordinances are followed with regards to the handling and responsible sale of alcoholic beverages
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Ensure par levels for all supplies including proper containers for both food and beverage service
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Attend trainings as mandated by the Leadership team
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Maintain a well-groomed, professional, and polished appearance
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Keep working knowledge of Chief's brand, history, culture, and programming
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Navigate venue conditions, including tight spaces, dark rooms, and loud environment
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Ensure all spaces are set according to plans
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Maintain daily inventories behind all bars at both the beginning and end of shift
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Maintain an organized and clean workspace
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Ensure that work areas are properly supplied for operational success
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Maintain positive guest engagement and create memorable experiences
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Take initiative, follow-through on requests until completion, and utilize a keen attention to detail
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Perform other related duties as assigned by the Leadership team
YOUR QUALIFICATIONS
- Prior barback experience in a nightclub setting
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Proven ability to work in a fast-paced, results-oriented, restaurant/bar/venue environment
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Extensive knowledge of beer, wine, spirits, and cocktails
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Must have a valid TABC card
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Exceptional guest service and hospitality skills
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Strong organizational skills, attention to detail, and work ethic
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Excellent interpersonal skills; able to work both as a team and independently
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Ability to take direction, and communicate effectively and professionally
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Ability to work a flexible schedule including days, nights, weekends and holidays
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Must be able to communicate in English with guests and other team members
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Must have the ability to withstand high temperatures, heat and sun
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Must adhere to both company and department specific policies and procedures
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Embrace company culture and take pride in the venue and amenities
PHYSICAL REQUIREMENTS
- Ability to perform physical requirements of position including standing for extended periods of time, kneeling, stooping, using stairs, able to lift loads of up to 50 lbs.
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Able to work rapidly, especially during peak periods to ensure that all guests are being serviced properly and necessary operational tasks are being completed in a timely manner
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Ability to sustain loud noise volume
WHO YOU ARE
We are seeking a highly motivated individual who enjoys working in a fast-paced but disciplined environment. You are enthusiastic and committed to quality and you thrive on creating exceptional service and consistently delivering memorable experiences. You are always striving to learn more, work well with others and show up each day ready to deliver brand excellence. This role will need strong ambassadors of the brand ready to maximize the potential of revenue generation, profitability, and driving sales, while delivering unparalleled service.
EQUAL EMPLOYMENT OPPORTUNITY
Chief's on Broadway is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination based on race, color, creed, religion, sex, age, national origin or ancestry, physical, medical or mental disability or condition (including, without limitation, HIV and AIDS), developmental disability, handicap, denial of family and medical care leave, denial of pregnancy leave, domestic partner status, status as a victim of sexual or domestic violence (or familial relationship to such victim), veteran status, marital status, sexual orientation, arrest records, citizenship status, criminal history that has been expunged, unfavorable discharge from the military, or any other basis protected by federal, state or local laws.
