Job Summary:
We are seeking an experienced, customer-focused, and motivated Salon Manager to oversee the daily operations of our salon. The ideal candidate will lead a team of stylists to ensure an excellent client experience and manage all aspects of the salon’s business performance including staff scheduling and inventory.
Key Responsibilities:Operations Management:
- Supervise and coordinate the day-to-day operations of the salon.
- Ensure the salon environment is clean, safe and welcoming.
- Manage bookings, appointments and customer inquiries.
- Monitor inventory and order supplies/products as needed.
- Maintain compliance with health and safety regulations.
Team Leadership:
- Recruit, train and supervise salon staff including hairstylists, and front desk personnel.
- Provide coaching, feedback and performance evaluations.
- Develop staff schedules and manage time-off requests to ensure coverage.
Customer Service:
- Ensure a high standard of customer service is maintained at all times.
- Handle client complaints or concerns professionally and efficiently.
- Promote services and upsell retail products to enhance the customer experience.
Qualifications:
- High school diploma or equivalent.
- Strong leadership, organizational, and problem-solving skills.
- Proficient in salon software and point-of-sale systems.
- Excellent communication and interpersonal skills.
Work Conditions:
- Full-time position; weekend and evening availability required.
- Fast-paced, customer-facing environment.
Reports To:
Salon Owner
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Retirement plan
- Vision insurance
Work Location: In person
