TPG is seeking 2 experienced onsite Customer Service Representatives to join a health service organization in the Pleasant Hill area ASAP! The ideal candidate will have a minimum of 2 years of phone-supported customer service experience, with strong skills in handling difficult customer situations while maintaining professionalism and composure.
Responsibilities:
- Answer incoming calls and provide high-quality customer support
- Handle escalated or challenging customer interactions with patience and professionalism
- Update and maintain customer account information accurately
- Troubleshoot and resolve customer technical issues promptly
- Ensure all customer interactions are documented and follow company policies
Qualifications:
- Minimum 2 years of phone-supported customer service experience
- Proven ability to manage difficult customers calmly and effectively
- Strong problem-solving and communication skills
- Detail-oriented with excellent typing\data entry accuracy
- Experience in a healthcare or service-related environment preferred but not required
Pay Rate:$19- 20/hour, temp-to-hire.
Benefits: Available on the 1st of the month after the hire date.: 40 Hours available after 90 days
Call to Action: Please email your resume to [email protected]
#TPGSR2
Job Types: Full-time, Contract
Pay: $19.00 - $21.00 per hour
Work Location: In person
