Xcite Automotive is seeking an Automotive Detail Shop Supervisor/Lead Detailer for our new partner dealers in Madison, Wisconsin!
Store Launches July 27th, 2026!
Job Description : This is a hands-on leadership role for someone who knows automotive detailing, understands dealership workflow, and can keep a small team moving with quality, urgency, and accountability. The right candidate will help set the standard for the new location by leading daily production, coaching detailers, maintaining dealership-ready vehicle quality, and stepping in to detail vehicles when needed.
This role reports directly to the District Manager and will support detailers and car wash attendants on behalf of Xcite Automotive.
Key Responsibilities
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Lead daily detail shop workflow, production priorities, and vehicle turnaround.
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Supervise, coach, and support detailers and car wash attendants.
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Perform hands-on interior and exterior automotive detailing as needed.
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Ensure completed vehicles meet dealership-ready quality standards.
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Assign work, monitor progress, and help keep the shop organized and productive.
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Train team members on detailing processes, quality expectations, and safe work practices.
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Maintain detailing supplies, chemicals, tools, and equipment.
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Communicate with dealership contacts, the District Manager, and internal teams to support daily goals.
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Identify and resolve workflow, quality, staffing, or production issues before they slow down operations.
Minimum Qualifications / Must-Haves
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2+ years of professional automotive detailing experience, including interior and exterior detailing.
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Prior hands-on leadership experience in a detail shop, car wash, dealership, reconditioning center, fleet operation, body shop, or automotive service environment.
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Ability to lead by example while still performing hands-on detailing work.
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Strong knowledge of detailing products, chemicals, tools, equipment, and safety practices.
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Experience working in a fast-paced, production-driven automotive environment.
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Strong attention to detail, quality control, and vehicle presentation.
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Ability to manage workflow, prioritize vehicles, and keep production moving.
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Strong communication, organization, reliability, and follow-through.
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Weekend availability is required. Candidates must be available to work Saturdays and/or Sundays as part of the regular schedule.
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Must be legally authorized to work in the United States.
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Experience as a Detail Shop Manager, Detail Supervisor, Assistant Manager, Lead Detailer, Car Wash Lead, Recon Lead, or Shop Lead.
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Experience supporting a new shop launch, new team setup, or dealership account startup.
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Experience training or mentoring detailers, car wash attendants, porters, or recon team members.
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Experience with buffing, polishing, waxing, shampooing, extraction, clay bar, final inspections, and basic paint correction.
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Strong understanding of dealership vehicle flow, lot readiness, production deadlines, and quality expectations.
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Proven ability to reduce rework, improve efficiency, and maintain consistent vehicle turnaround.
Compensation & Benefits
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Competitive pay structure (hourly or salary, based on experience).
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Health, dental, and vision insurance.
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Paid time off and holidays.
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Career growth opportunities within the company.
Apply today to start your career in Xcite Automotive! #INDAUTO1
Company Description: Xcite Automotive is a fast-growing automotive service and a software-based company that helps dealers get vehicles frontline-ready quickly and efficiently. Since 2007, Xcite Automotive has been on a mission to make the automotive industry faster, more innovative, and more profitable. Over 1,300 automobile dealers nationwide rely on Xcite’s team of 1000+ employees to provide on-site vehicle marketing and reconditioning solutions.
Additional Information: Xcite Automotive provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or orientation. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities
