Service Account Managers - Electrical Construction
If you are a Service Account Manager with experience, please read on!
We are a well-established contractor in the industry and have experienced consistent growth since our conception. We are a local outfit with a steady pipeline of service work and are expanding our service division due to increased demand. Our commitment to empowering people and powering projects is realized by our exceptional team of dedicated and highly skilled experts working together and never settling for good enough. The right individual will emphasize a sense of urgency and innovation while providing an environment of trust, cooperation, commitment, and teamwork.
What You Will Be Doing
-
Managing service accounts and ongoing client relationships across electrical and low voltage service portfolios
-
Serving as the primary point of contact for all service clients, ensuring responsiveness and customer satisfaction
-
Overseeing service work orders from initiation through completion, including scheduling, dispatching, and follow-up
-
Coordinating with field technicians to ensure timely, safe, and high-quality service delivery
-
Identifying opportunities for additional service work, upgrades, and preventive maintenance programs
-
Developing and maintaining strong customer relationships to drive repeat business and long-term partnerships
-
Reviewing service contracts, scopes, and pricing to ensure accuracy and profitability
-
Managing service budgets, labor allocation, materials, and subcontractor coordination
-
Monitoring service performance metrics and ensuring SLA compliance
-
Handling escalations, troubleshooting customer concerns, and resolving issues proactively
-
Preparing service proposals, quotes, and renewals
-
Conducting regular account reviews with clients to validate expectations and performance
-
Driving division profitability through effective service management and client retention
-
Collaborating with internal teams to improve service processes, workflows, and customer experience
-
Communicating challenges, risks, and successes to leadership in a clear and timely manner
What You Need for This Position
-
3+ years of experience in service account management within electrical, low voltage, or related technical industries
-
Strong understanding of service operations, work orders, scheduling, and customer support
-
Proven ability to build and maintain client relationships
-
Demonstrated ability to manage a profitable service portfolio
-
Strong initiative, execution, and communication skills (oral and written)
-
Strong analytical, motivational, and leadership abilities
-
Ability to identify upsell opportunities and support business development efforts
What's In It for You
-
130-150k total compensation depending on experience
-
Bonus potential
-
Vacation / PTO
-
Medical
-
Dental
-
Vision
Benefits
Vacation/PTO
Medical
Dental
Vision
401k
Bonus
Relocation
Telecommute
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/02/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.Everforth CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter . Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at
[email protected] to make arrangements.
