Job Overview
We're looking for a friendly, organized, and dependable Administrative Assistant to join our team. This role is a key part of keeping our office and shop running smoothly each day. You'll be helping customers, creating service work orders, managing information across multiple systems, and supporting a small administrative team that serves a large customer base.
The ideal candidate enjoys a fast-paced environment, can keep track of multiple tasks at once, and takes pride in providing excellent customer service. Experience with QuickBooks Desktop is required, and previous experience in a trade or service-based office is a plus.
We work with everyone from local mom-and-pop businesses to large commercial customers, so we're looking for someone who enjoys building relationships and providing professional, friendly service to all types of clients.
This is an in-office position located at our shop in Arvada, CO. Hours are Monday through Friday, 8:00 AM – 4:00 PM.
What You'll Do
- Create and manage work orders for service calls to keep jobs moving efficiently
- Navigate customer, vendor, and workflow portals to support day-to-day operations
- Enter data accurately using spreadsheets, business software, and internal systems
- Maintain organized electronic and paper filing systems
- Maintain service schedules, gather customer information, and set up or update accounts
- Complete monthly city and government reporting documents and logs
- Respond to customer questions and requests in a prompt, professional manner
- Use QuickBooks Desktop for customer account management and basic bookkeeping tasks
- Review and proofread documents for accuracy before distribution
- Assist team members with administrative and clerical tasks as needed
- Help keep office operations organized and running smoothly through effective time management and attention to detail
What We're Looking For
- Experience with QuickBooks Desktop (required)
- Proficiency with Microsoft Office, including Word, Excel, and Outlook
- Strong computer skills and the ability to learn new software and online portals
- Excellent organizational skills and the ability to juggle multiple tasks
- Friendly and professional communication skills, both in person and over the phone
- Strong attention to detail and accuracy
- Ability to work independently and manage priorities throughout the day
- Previous administrative or office experience in a trade, construction, service, or similar industry is preferred
- A positive attitude and willingness to help wherever needed
- Strong customer service skills and a desire to create a great experience for customers
Compensation
Salary: $55,000 – $62,000 per year, depending on experience and qualifications.
Benefits
We value our team and are proud to offer:
- Medical insurance included
- Vision insurance option available
- Dental insurance option available
- 401(k) retirement plan
- Monday–Friday schedule, 8:00 AM – 4:00 PM
- Friendly, team-oriented work environment
- Stable, year-round employment
Why Join Us?
We're a small, hardworking team that values reliability, teamwork, and a positive attitude. As a small, family-oriented trade business, we enjoy working together to serve our customers and support one another. If you enjoy a fast-paced workplace, and like being an important part of a team, we'd love to hear from you.
Job Type: Full-Time
Salary: $55,000 – $62,000 per year (based on experience)
Benefits: Medical Insurance, Vision & Dental Options, 401(k)
Schedule: Monday–Friday, 8:00 AM–4:00 PM
Work Location: In-Office / Shop Environment
Pay: $27.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- What trade, service or similar industry have you provided customer service for?
- What computer or software programs are you most comfortable with?
Experience:
- Administrative: 2 years (Preferred)
Ability to Commute:
- Arvada, CO 80002 (Preferred)
Work Location: In person