General Summary:
The Youth Shelter Floor Staff Position is a collaborative member of The Foundry Home with the objective to support homeless youth by assisting residents with all of their needs while establishing and maintaining an environment for residents that is consistent with agency values. Specific duties include monitoring of youth in the home, monitoring for maintenance and safety concerns in the building and on the premises, supportive interactions with youth, light cooking, homework assistance, and light housekeeping.
Typical Duties and Responsibilities:
- Provides consistent coverage for assigned shifts, working within the team and independently to complete all shift tasks
- Monitors and supervises shelter and youth affairs, assists shelter youth with needs and questions and maintains shelter order
- Receives new residents, completes intake paperwork, creates proper youth files and orients new residents to The Foundry Home
- Enforces shelter policies and follows staff policies and procedures
- Performs general administrative functions such as noting within the communication log, answering the phone and responding to in-person inquiries in a professional manner. Provides appropriate information and referrals for those who need other resources
- Monitors the activities of residents to ensure the safety of youth, volunteers, and staff
- Helps youth resolve any issues as they may arise
- Helps volunteers with questions or issues when necessary
- Provides crisis intervention as needed, including determining when it is necessary to involve other clinical staff or the authorities
- Maintains written and oral communication of incidents in accordance with policies
- Reports any problems to the Shelter Manager and/or CAC Director
- Attends staff meetings and participates in activities designated by the Shelter Manager and/or Executive Director
- Other duties as assigned
Qualifications, Experience and Abilities:
- As a prerequisite, the successful candidate must believe in the core values of The Foundry Home
- Minimum High School Diploma or GED required
- Preferred, but not required - Two years’ experience working in Human Services working with one or more of the following: individuals experiencing homelessness, mental health related issues, substance abuse, domestic violence, HIV/AIDS related issues, and with those living in poverty preferred, other youth services
- Ability to establish and maintain professional boundaries in working with youth
- Ability and willingness to perform light housekeeping and occasional lifting up to 30 pounds independently
- Knowledge of community resources
- Ability to manage multiple projects with demanding and competing deadlines, superior organizational skills and the ability to maintain a quality work place in a diverse, fast paced, stressful and changing environment
- Ability to work independently or in a team
- Demonstrates a positive attitude, self-motivation, organization, and resourcefulness while maintaining a reputation through proven action of being team and youth oriented and willing to assist where/when needed
- Ability to negotiate different personalities and work under competing priorities
- Ability to assess emergency situations and respond effectively
- Excellent written and verbal skills in the English language. Bilingual English-Spanish preferred
- Demonstrated proficiency in using Google Suites and other applications as well as experience using and entering data
- Must pass a background check & TB test
- Must be willing to keep cell phone usage to a bare minimum during work hours
- Must be prompt and dependable
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Schedule:
- 12 hour shift
- Day shift
- Night shift
- On call
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Language:
License/Certification:
- Driver's License (Required)
- COVID-19 vaccination card - proof required (Required)
Shift availability:
- Overnight Shift (Preferred)
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person
