Receptionist Job Description
Face to Face Inc is a comprehensive social service organization in the Germantown section of Philadelphia. Face to Face serves people in need through its Dining Room, Health Center, Social Service, Educational Equity, Legal Center and “washeteria”. Through an approach of hospitality, mutuality and transformation we provide a safe environment and practical tools through which our clients can confront personal challenges, empower their lives and fulfill their unique potential.
Hours: 24 hours per week
Mondays, Wednesdays, Thursdays, and Fridays
9:00am-3:00pm
The candidate will report to the Program Director.
Position Description:
The receptionist will manage the reception area and will be responsible for the ebb and flow of the waiting area to ensure all guests are seen by the designated program person. The receptionist will work with all professional staff to ensure guests’ needs are addressed, as well as any other duties needed to help drive our mission, and abide by our organization’s values: Hospitality, Mutuality, Transformation. The receptionist will be a valued member of a passionate team.
Job Duties:
· Greeting guests with a welcoming attitude
· Data Entry: entering guest information
· Sort and organize mail
· Distribute toiletries
· Commanding control of daily operations in the waiting area
· Any other duties needed to help drive our vision, fulfill our mission, and abide by our organization’s values Hospitality, Mutuality, and Transformation
Requirements:
· High School Diploma, Associates Degree preferred
· 2 years relevant experience
· Very strong organizational skills.
· Excellent computer skills
· Ability to communicate persuasively
· Welcoming and hospitable personality
· Active listener
· Ability to set limits when necessary
· Understanding the unique challenges facing low-income and homeless individuals including mental health issues
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Paid time off
- Retirement plan
Work Location: In person
