The College of Dentistry is seeking a highly organized and collaborative professional to join the Office of Academic & Student Affairs. This position serves as a initial point of contact for students, faculty, staff, and visitors and plays a key role in supporting student success, academic programs, and office operations. Working in a shared office environment with frequent interactions and competing priorities, the successful candidate will thrive in a fast-paced setting, exercise sound judgment and discretion, and effectively balance customer service, confidentiality, and administrative responsibilities while serving as a welcoming, knowledgeable, and trusted resource.
For a full job description, please send an e-mail to [email protected].
Job Duties:
- Serve as an initial contact for students, faculty, staff, and visitors in the Office of Academic & Student Affairs while providing administrative support to the Assistant Dean of Students.
- Coordinate a variety of events, meetings, and programs that support students and the college community, including student leadership activities, orientations, ceremonies, and special events.
- Support student success initiatives by coordinating academic support services, testing accommodations, scholarship and award processes, and student-focused programs.
- Assist with the administration of student organizations, including financial tracking, account reconciliation, fundraising support, and compliance-related activities.
- Perform financial and operational support activities, including budget monitoring, purchasing, scholarship processing, and account reconciliation.
- Develop, maintain, and analyze reports, records, databases, and other information resources that support office operations and informed decision-making.
- Collaborate with colleagues across the college and university to support strategic initiatives, communicate information, and ensure efficient delivery of services.
- Provide administrative support for office operations, including scheduling, meeting coordination, travel arrangements, communications, and related activities.
- Contribute to additional projects and initiatives that support the mission of the Office of Academic & Student Affairs and the College of Dentistry.
Admin Services Coordinator – PAA1
College of Dentistry – Dental Administration
Salary: $55,019 to commensurate (Pay Grade: 2B)
Schedule: Initially, Monday – Friday, 8:00am to 5:00pm
Upon successful training period, standard hours will be, Monday – Friday, 6:45am to 3:45pm
Will require some work outside of designated work hours
REQUIRES:
- Bachelor’s degree in relevant area, or an equivalent combination of education and relevant experience.
- Experience supporting students, clients, customers, or other constituent groups through complex administrative processes.
- Expertise with calendaring, word processing, and spreadsheeting applications (i.e. Microsoft Office Suite or Google G Suite).
- Demonstrated strong written, verbal, and interpersonal communication skills.
- Demonstrated exceptional organizational skills, attention to detail, and ability to successfully manage deadlines.
- Experience reconciling financial accounts.
- Demonstrated experience maintaining confidentiality and handling sensitive information.
- Demonstrated experience in providing superior customer service.
- Demonstrated success coordinating multiple projects, events, or priorities simultaneously in a fast-paced environment with multiple distractions.
- Demonstrated adaptability and strong critical thinking and problem-solving skills.
- Knowledge of and ability to maintain compliance with applicable privacy regulations, including FERPA and related confidentiality requirements.
Highly Desirable:
- Transactional financial experience (cash handling and invoicing).
- Experience monitoring departmental/programmatic budgets.
- Experience planning and coordinating large-scale events, including venue selection, contract review, logistics, and purchasing of supplies and equipment.
- Experience working and collaborating effectively with a variety of stakeholders in a higher education, healthcare, or other complex organizational environment.
- Experience creating and maintaining reports, databases, and other administrative records.
- Experience creating surveys, registrations, and data reports using Qualtrics, SurveyMonkey, SignUpGenius, Doodle, or similar platforms.
Desirable:
o Experience with graphics software such as Canva, Adobe Photoshop, Adobe Creative Cloud Suite, or similar programs.
o Working knowledge of web-based tools utilizing databases and internet searches.
o Experience creating and sending forms through cloud-based services, such as Docu-Sign.
o Experience with Virtual Meeting platforms such as Zoom, Microsoft Teams, Skype, WebEx (or equivalent).
o Experience serving on organizational committees, representing constituencies, and taking minutes/notes.
Position and Application Details:
In order to be considered for an interview, applicants must upload a Resume (and mark as “Relevant File”) to the submission, Cover Letter is recommended, and 3 Names of Professional Reference may be requested at a later date.
Position NOT eligible for University Sponsorship of Employment Authorization.
Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact [email protected].
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
About Iowa:
Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.
Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.
Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.
Join us in making a difference at a leading Big Ten university and premier public research institution.
Additional Information
- Classification Title: Admin Services Coordinator
- Appointment Type: Professional and Scientific
- Schedule: Full-time
- Work Modality Options: On Campus
Compensation
- Pay Level: 2B
- Starting Salary Minimum: 55019
Contact Information
