Job Overview
We are seeking an energetic and motivated Restaurant Shift Leader to oversee daily restaurant operations, ensuring exceptional customer service and smooth team performance. In this dynamic role, you will lead hospitality teams, manage food preparation and service processes, and uphold food safety standards. Your leadership will inspire staff, optimize restaurant efficiency, and create a welcoming environment for guests. This paid position offers an exciting opportunity to develop your management skills while contributing to a vibrant dining experience.
Responsibilities
- Supervise restaurant shifts, coordinating team activities to ensure timely food service and customer satisfaction
- Lead staff training and development, fostering a positive team environment and ensuring adherence to food safety and hygiene standards
- Oversee food preparation, cooking, and food handling processes to maintain quality and consistency
- Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and transaction accuracy
- Control inventory levels, monitor stock rotation, and assist with ordering supplies to minimize waste and optimize costs
- Handle customer inquiries, resolve complaints promptly, and ensure a high level of hospitality throughout each shift
- Conduct shift reports, monitor profit and loss metrics, and support budgeting efforts to maximize restaurant profitability
Requirements
- Proven experience in quick service or fast food restaurant management, with a strong background in food industry operations
- Demonstrated supervisory or team management experience within a hospitality or restaurant setting
- Knowledge of POS systems including Aloha POS and Micros POS; proficiency in cash handling and basic math skills
- Familiarity with food safety management practices, inventory control, and food production standards
- Excellent communication skills for managing staff training, interviewing candidates, and providing managerial guidance
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
- Previous experience in casual dining or fine dining environments is preferred; banquet or catering experience is a plus
Join us as a Restaurant Shift Leader where your leadership fuels exceptional guest experiences! Bring your passion for food service management, team leadership skills, and dedication to hospitality excellence. This role offers the chance to grow professionally while making a positive impact on our guests’ dining journey.
Pay: $17.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
