About Level 10 Title
Level 10 Title is a growing, high-volume title company in West Palm Beach, Florida. We run a clean, well-documented closing operation where every file tells its own story and every team member knows exactly what they own. We are looking for a detail-obsessed coordinator to own the final — and most visible — stage of every closing.
About the Role
You own the file from the moment it is marked Ready to Schedule through closing day, funding, post-closing, and file closeout. You are the person our buyers, sellers, and agents see at the closing table, and the one who makes sure closing day feels effortless — because you prepared everything the day before.
What You'll Do
- Schedule closings within 48 hours of a file being marked Ready to Schedule.
- Facilitate in-office signings and closings: greet buyers, sellers, and agents, prepare the closing room, walk signers through the package, and make closing day a great experience.
- Coordinate buyer, seller, agent, lender, attorney, notary, mobile notary, and RON (remote online notarization) appointments.
- Set up all e-sign appointments and documents.
- Print closing packages and QR codes so packages are ready the day before closing.
- Answer incoming phones and provide friendly, professional customer service.
- Collect escrow checks in office, provide receipts, save copies in our system, and deposit and post checks.
- Scan executed closing documents into our title software (Qualia) and separate funding documents correctly.
- After funding is authorized by management: complete funding actions, print checks, send wires, deliver signed closing documents through the secure portal, and process FedEx/UPS/USPS shipments.
- Follow lender instructions for returning original notes and lender packages.
- Mail lender final policies and email buyer owner policies and deeds after recording.
- Close out files cleanly and handle basic office management and administrative support.
What Success Looks Like
- Closings are scheduled quickly and accurately — no bottlenecks after Ready to Schedule.
- Packages, QR codes, labels, and shipping are ready before the closing, never a fire drill.
- In-office signings run smoothly and clients leave impressed.
- Funding actions are completed only after authorization and are documented in the file.
- Lender packages go to the right place with the right documents the first time.
- Files are closed out cleanly with nothing left dangling.
What We're Looking For
- Exceptional attention to detail and follow-through — this role lives and dies on the details.
- Strong organization and the ability to juggle multiple closings and deadlines at once.
- Warm, professional customer service skills in person, on the phone, and by email.
- Title, escrow, real estate, mortgage, or banking experience preferred — but we will train the right person.
- Experience with Qualia title software is a plus.
- Florida notary commission required, or willingness to obtain one within 60 days of hire (we'll cover the cost).
- Comfortable with technology: e-signing platforms, scanning, shipping systems, and standard office software.
Compensation & Benefits
- $50,000 per year starting salary
- Bonus potential
- Paid time off (PTO)
- Full-time, on-site in our West Palm Beach office
How to Apply — Read Carefully
Attention to detail is the #1 requirement of this job, so we screen for it from the very first step. In addition to submitting your application, you must send us a message through Indeed's messaging system answering these three questions:
Question 1: Describe a time you caught a mistake that others missed. What was it, and what happened because you caught it?
Question 2: What does great customer service look like at a real estate closing table, in your own words?
Question 3: What is your favorite word, and why? (Include the word "level" somewhere in your message so we know you read this far.)
Applications that do not include an Indeed message answering all three questions will not be considered.
Pay: From $50,000.00 per year
Benefits:
Work Location: In person
