At Fenix Recovery, Behavioral Health Technicians (BHTs) are the backbone of our day-to-day operations. You’ll be on the front lines of recovery—providing direct support, supervision, accountability, and structure to clients participating in our Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP), and sober living environment.
We are currently placing a strong hiring priority on our afternoon and evening coverage, specifically:
- 2nd Shift: 3:00 PM–11:00 PM
- Swing Shift: 1:00 PM–9:00 PM
Applicants who can reliably and consistently work one of these shifts will receive priority consideration.
This is a non-clinical role, but don’t mistake that for “hands-off.” BHTs play a critical role in maintaining safety, accountability, structure, and a supportive recovery community. The afternoon and evening hours are especially important, as they involve client transitions, transportation, meals, medication support, recovery activities, housing responsibilities, and the increased need for structure after the formal clinical day begins to wind down.
We are looking for professionals who can balance compassion with boundaries, stay calm under pressure, recognize when something does not seem right, communicate concerns quickly, and take pride in doing things the right way.
If you are dependable, observant, proactive, and motivated by meaningful work, you may be a strong fit for our team.
Core ResponsibilitiesClient Supervision & Safety
- Conduct routine wellness and safety checks and document them accurately.
- Monitor client behavior, whereabouts, presentation, and interactions during and outside of program hours.
- Maintain appropriate awareness of client movement between the clinical facility, housing, transportation, meetings, outings, and other scheduled activities.
- Promptly report safety concerns, behavioral changes, medical concerns, or significant changes in functioning to clinical or operational staff.
- Respond appropriately to escalated situations using de-escalation, professional communication, and clear boundary-setting techniques.
- Supervise medication lines and observe medication compliance as directed and appropriate to the assigned shift.
- Maintain awareness of clients who may be demonstrating increased risk for leaving against clinical recommendations, relapse, withdrawal complications, behavioral escalation, or other safety concerns.
- Follow established emergency and safety procedures when immediate intervention is required.
Documentation & Communication
Strong documentation and communication are essential parts of this position.
- Complete detailed shift reports, behavior notes, incident reports, transportation documentation, safety checks, and required checklists.
- Document observations objectively, accurately, and in a timely manner.
- Participate in clear verbal handoffs with the Lead Tech and incoming staff during shift changes.
- Communicate significant client concerns to clinical, medical, or operations leadership as appropriate.
- Alert leadership to AMA risks, withdrawal concerns, medication issues, behavioral changes, client conflicts, or emerging needs.
- Maintain strict confidentiality and comply with HIPAA, facility policies, and documentation standards.
- Follow through on assigned tasks rather than assuming another staff member will handle them.
Environment & Facility Support
BHTs are expected to take ownership of the environment and help maintain a safe, organized, recovery-focused setting.
- Maintain a clean, safe, and organized environment across the clinical facility and housing units.
- Perform room checks, common-area walkthroughs, and property checks according to the shift schedule.
- Support clients in maintaining clean, respectful, and appropriate living spaces.
- Reinforce house expectations, community standards, and assigned responsibilities.
- Assist with light facility tasks including restocking, organizing, supply management, and basic upkeep.
- Identify and report maintenance, cleanliness, or safety concerns before they become larger problems.
- Help ensure the environment remains appropriate for clients, staff, visitors, and families.
Client Support & Engagement
This position requires someone who can build healthy rapport without losing professional boundaries.
- Build appropriate therapeutic rapport while maintaining firm and consistent professional boundaries.
- Encourage clients to participate in groups, recovery meetings, community activities, and scheduled programming.
- Redirect inappropriate behavior respectfully and consistently.
- Reinforce accountability and program expectations.
- Model emotional regulation, professionalism, responsibility, and respectful communication.
- Provide support during meals, transportation transitions, community outings, meetings, and recreational activities as assigned.
- Encourage clients to utilize healthy coping skills and appropriate staff support when struggling.
- Help create a recovery community in which clients feel supported while also being held accountable for their choices and responsibilities.
Why the 2nd Shift and Swing Shift Matter
Our 1:00 PM–9:00 PM and 3:00 PM–11:00 PM shifts are priority positions because these hours require strong staff presence, communication, and follow-through.
During these shifts, BHTs may be responsible for helping manage:
- Afternoon clinical transitions
- Transportation
- Client appointments
- Recovery meetings
- Community outings
- Meals
- Medication routines
- Sober living expectations
- House responsibilities and chores
- Evening behavioral concerns
- Client conflicts
- Safety monitoring
- End-of-day documentation
- Communication with overnight or incoming staff
We need team members who remain actively engaged throughout the entire shift. This is not a position for someone looking simply to observe clients from a desk. Successful BHTs are visible, involved, attentive, and willing to step in when support, redirection, or structure is needed.
Qualifications
- Experience in behavioral health, residential treatment, mental health, or substance use disorder treatment settings is preferred.
- Reliable, punctual, and able to maintain consistent attendance.
- Strong ability to follow established policies, structure, and leadership direction.
- Able to work independently while also functioning effectively as part of a multidisciplinary team.
- Strong written communication skills with the ability to complete clear, objective, and detailed documentation.
- Comfortable working directly with individuals experiencing substance use disorders, mental health concerns, emotional dysregulation, or behavioral challenges.
- Must be able to maintain professional boundaries with clients at all times.
- Must pass required background screening and drug screening.
- Valid driver’s license and clean driving record required.
- Ability to lift up to 30 lbs and respond quickly and appropriately during emergency situations.
- Availability for 3:00 PM–11:00 PM or 1:00 PM–9:00 PM is strongly preferred.
Core Competencies
The strongest candidates will demonstrate:
- Strong observation and communication skills
- Reliability and punctuality
- Excellent follow-through
- Sound judgment
- Professional boundaries
- Emotional maturity
- Accountability
- Attention to detail
- Initiative
- Calm decision-making during stressful situations
- Ability to accept direction and feedback
- Compassion without enabling
- Confidence enforcing program expectations respectfully
- Team-focused thinking
- Integrity and professionalism
We value staff members who notice what needs to be done and take appropriate action rather than waiting to be asked.
Why Fenix Recovery?
At Fenix Recovery, we value structure, consistency, accountability, teamwork, and people who take pride in meaningful work.
A strong BHT can make a significant difference in a client’s treatment experience. Sometimes that difference comes from offering support during a difficult moment. Other times it means enforcing a boundary, noticing a behavioral change, documenting an important concern, making sure a client gets where they need to be, or simply maintaining consistency when a client is struggling to do so for themselves.
If you want a position where your presence truly matters, and where professionalism and humanity go hand in hand, we encourage you to apply.
Current Hiring Priority: Candidates available for the 2nd Shift (3:00 PM–11:00 PM) or Swing Shift (1:00 PM–9:00 PM).
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Paid time off
- Professional development assistance
- Referral program
People with a criminal record are encouraged to apply
Shift availability:
Work Location: In person
