A Farmers Insurance Customer Sales and Service Representative provides customer support by answering inquiries, resolving issues, and managing accounts, while also generating sales by providing quotes, cross-selling products, and asking for referrals. Key responsibilities include handling a variety of customer interactions via phone and email, documenting records, maintaining product knowledge, and meeting sales goals while working in conjunction with Agency Producers.
Salary Range: $20,800.00 - $75,000.00 per year
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
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Possess an upbeat, positive and enthusiastic attitude.
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Be a great self-starter with a sense of urgency.
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Proficiency to multi-task, follow-thru and follow-up.
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Exceptional Business Writing and Editing Skills.
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Problem-Solving Capabilities.
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Works well with other employees and is a team player with a positive attitude.
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A Property & Casualty insurance license is required.
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A Life & Health Insurance license is required.
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Strong work ethic and leadership skills.
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Meet new business production goals and objectives as established.
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Develop insurance quotes, make sales presentations, and close sales.
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Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
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Process customer policy change requests.
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Secure all Trailing Documents from customers.
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Complete Evidence of Insurance requests.
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Develop new Financial Services opportunities.
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Take premium payments from customers.
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Thoroughly understand and follow all underwriting, rating and compliance requirements.
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Maintain knowledge of new products and services.
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Prospecting and generating new business through leads & referral sources.
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Provide exceptional customer service and support.
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Develop and maintain client relationships.
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Working in conjuction with Agency Producers
Join Charles Skipper- Farmers Insurance Agency! We're an energetic, professional team dedicated to protecting what matters most to our clients. As part of the trusted Farmers Insurance family, we offer a dynamic environment where your career can thrive. Discover a rewarding path in insurance with us!
