Eagle Gymnastics Academy is seeking a friendly, detail-oriented, and highly dependable part-time Office Administrator to join our Welcome Team. This position plays a key role in supporting families, assisting our staff, and ensuring our front office runs smoothly. We are looking for someone who is organized, communicative, and passionate about creating a positive experience for our families and athletes.
The schedule for this position would be the following:
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Weekday evenings from 4:30pm-8pm
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Saturdays from 9am-1pm
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Future availability on Sunday's a plus
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Provide exceptional customer service to families in person, by phone, and through email
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Process enrollments, trials, transfers, drops, and payments
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Maintain accurate records in iClassPro and assist with parent portal navigation
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Support daily office tasks including check-in, class management, attendance tracking, and communication
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Assist with scheduling, events, parties, and program coordination
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Maintain a clean, welcoming front office environment
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Support staff, coaches, and leadership with administrative needs
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Help resolve parent questions, concerns, and account issues with professionalism and clarity
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Contribute to a positive, hospitality-driven culture in alignment with Eagle’s core values
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Experience working with children required
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Strong communication and interpersonal skills
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Ability to multitask in a fast-paced environment
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Comfortable with technology and learning new systems
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Positive attitude, reliability, and professionalism
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Prior customer service or office experience preferred
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Gymnastics experience highly suggested
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iClassPro experience highly suggested
