Flooring Sales Consultant-Carpet Factory Outlet – Buffalo, NY
Join one of Western New York’s most successful flooring retailers.
Carpet Factory Outlet is seeking an ambitious, customer-focused Sales Consultant to join our highest-performing showroom. This location serves homeowners in one of the area’s most desirable communities, and we’re looking for someone who takes pride in delivering exceptional service and creating an outstanding customer experience.
Whether you’re an experienced flooring professional looking for your next opportunity or someone with a proven sales background who is eager to learn a new industry, we’d love to meet you.
For more than 45 years, Carpet Factory Outlet has been helping Western New York families transform their homes. As a family-owned company, we’ve built our reputation on quality products, honest advice, and treating customers the right way.
What You’ll Do
This is a hybrid position combining showroom sales with in-home consultations.
You’ll guide customers through every step of the buying process—from their first visit to the completed installation—becoming their trusted flooring expert along the way.
Responsibilities include:
· Welcoming customers and discovering their flooring needs.
· Helping customers select the perfect flooring for their home and budget.
· Building relationships through honest advice and exceptional service.
· Conducting in-home consultations with flooring samples.
· Measuring rooms and preparing estimates (training provided).
· Selling carpet, luxury vinyl, hardwood, laminate, sheet vinyl, and area rugs.
· Following up with customers and managing projects through installation.
· Working alongside a supportive team to create an outstanding customer experience.
What We’re Looking For
We’re looking for someone who:
· Genuinely enjoys helping people.
· Is polished, professional, and personable.
· Has strong communication and relationship-building skills.
· Is self-motivated and driven to succeed.
· Takes ownership of their work and follows through.
· Thrives in a team environment.
· Is comfortable learning new products and technology.
Previous flooring experience is a plus—but not required. We are happy to train the right individual with the right attitude, work ethic, and desire to build a long-term career.
Qualifications
· Reliable vehicle.
· Valid driver’s license.
· Ability to work evenings and weekends.
· Strong organizational and time management skills.
· Sales experience preferred.
What We Offer
· Base salary plus competitive uncapped commission and performance bonuses.
· Health insurance.
· 401(k) retirement plan w company match
· Paid training and ongoing coaching.
· Established customer traffic and qualified leads.
· Supportive management team.
· Long-term career growth with a respected local family-owned business.
If you’re looking for more than just another sales job—and want the opportunity to build a rewarding career while helping customers create beautiful homes—we’d love to hear from you.
Visit us at www.carpetfactoryoutlet.net to learn more.
Job Type: Full-time
Pay: $35,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Application Question(s):
- Why are you interested in this position?
- What makes you a good fit for this position?
Work Location: In person
