Job Title: Program Support & Test Proctor
Pay Rate: $24.11 per hour
Job Type: Temporary / Contract
Contract Duration: 3+ months
Number of Openings: 2
Location:
- Primary Location: Quincy, MA 02171
- Secondary Locations: Occasional, rare travel may be required to training sites in South Boston, Charlestown, and Auburndale, MA.
Job Overview
We are seeking a detail-oriented Program Support Associate / Test Proctor to join our team. This position reports to the Director of Administration and Business Processes and will focus primarily on proctoring employee testing sessions, managing test-site logistics, and providing administrative and data entry support.
Key Responsibilities
Test Proctor & Site Point of Contact (Primary)
- Greet and check in employees arriving for scheduled testing sessions.
- Verify employee identity and eligibility prior to test administration.
- Assign tests through the Learning Management System (LMS) and grant appropriate user access.
- Provide clear instructions on testing rules, procedures, and guidelines.
- Monitor the testing environment to maintain a quiet, orderly, and distraction-free setting.
- Enforce integrity policies to prevent unauthorized materials or misconduct.
- Troubleshoot minor technical and login issues during testing sessions.
- Report any irregularities or policy violations to the appropriate supervisor.
Administrative Support (Secondary)
- Perform data entry, transferring information from paper documents and hard copies into digital spreadsheets and databases.
- Operate common office equipment (scanners, printers, etc.) and support paperless office initiatives.
- Organize, archive, search, and manage file/data requests across departments.
- Assist with high-volume data entry projects and ad-hoc office duties.
- Evaluate daily workflows and suggest process improvements where needed.
- Maintain strict adherence to organizational policies, including equal opportunity, anti-discrimination, and anti-harassment standards.
Qualifications & Skills
- Strong proficiency in Microsoft Excel and general computer operations.
- Exceptional organizational skills with experience working in a digital/paperless environment.
- Proactive mindset with the ability to work independently and manage time effectively.
- Strong communication and interpersonal skills.
- Flexibility to work varying schedules, including occasional overnight shifts.
Schedule & Working Hours
- Hours: Up to 40 hours per week (5 days a week, 8 hours per day).
- Shift Details: Operations cover approximately 48 weekly hours. Shifts will be coordinated between the supervisor and employee and may include:
- Day Shifts: 7:00 AM – 3:00 PM (Mon, Wed, Fri) or 6:00 AM – 2:00 PM (Tue, Wed)
*If you're interested to apply or learn more, please send your resume and availability at [email protected]
Pay: $24.11 per hour
Expected hours: 40.0 per week
Work Location: In person
