About Channel Key
Channel Key is the modern commerce acceleration agency built for brands navigating an increasingly complex digital commerce landscape. Originally founded by Amazon sellers, we bring a performance first mindset to everything we do, combining deep marketplace expertise with full funnel media, creative, analytics, and growth strategy across Amazon, Walmart, Target Plus, DTC, and emerging discovery platforms.
About the Role
Channel Key is seeking a Senior Planner to serve as a strategic, client-facing partner across our brand portfolio. You will own bottoms-up demand forecasting across all channels we manage—and go beyond the model to tell clients what it means: where they're exposed, where the growth is, and what needs to happen to close the gap between plan and potential.
You will work as a core member of the account team alongside Channel Strategists and Marketing—bringing a planning perspective that drives decisions, not just supports them. This is a foundational role with real influence on client outcomes and the opportunity to help build Channel Key's planning practice as we scale.
What You'll Be Doing
Client Partnership & Strategic Planning
- Lead planning conversations with clients—presenting forecasts, walking through assumptions, and driving alignment on where the business is headed and why.
- Own the gap narrative: articulate the delta between client plan and projected performance, the drivers behind it, and the actions needed to close it.
- Proactively surface risks and opportunities—inventory exposure, velocity shifts, underperforming SKUs with upside, emerging demand signals—with a clear recommended response.
- Contribute a forward-looking planning perspective to monthly and quarterly business reviews.
- Create demand and buy bottoms up forecasting plans.
- Load plans into Channel Key’s database.
Demand Forecasting
- Build bottoms-up, SKU-level demand forecasts across Amazon 1P/3P, Walmart 1P/3P, DTC, and other managed channels.
- Develop models that account for seasonality, promotional lift, ASP changes, new item introductions, and marketplace-specific replenishment dynamics.
- Maintain rolling forecasts; track variance, identify root causes, and refine assumptions continuously.
Cross-Functional Growth Partnership
- Work closely with Channel Strategists to connect forecast data to channel strategy—informing decisions on pricing, promotions, and marketplace investment.
- Collaborate with Marketing to align promotional calendars with inventory availability and demand projections.
- Leverage Channel Key's Via AI platform alongside Intentwise and Excel/Sheets-based models to surface insights, identify anomalies, and accelerate analysis.
- Bring a planning perspective to new item launches, seasonal planning, and promotional events to ensure execution is grounded in realistic demand expectations.
What You Bring to the Table
- 5+ years of demand planning, inventory planning, or supply chain planning experience—consumer goods, retail, or eCommerce background strongly preferred.
- Demonstrated expertise in bottoms-up SKU-level forecasting with a track record of translating outputs into business recommendations.
- Client-facing experience; comfortable presenting to external stakeholders and holding a data-driven point of view.
- Strong instinct for proactively identifying and communicating risks and opportunities—you surface the 'so what' without being asked.
- Advanced proficiency in Excel and Google Sheets; experience with Power BI or comparable BI tools.
- Familiarity with Amazon and/or Walmart marketplace dynamics, including 1P/3P structures and how they affect demand planning.
- Experience with Intentwise, Via, or comparable analytics platforms is a plus.
- Comfortable managing multiple accounts simultaneously in a fast-moving, deadline-driven environment.
Pay: From $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: Remote
