Bethesda, MD
Full Time | On Site
Join Synertex LLC and support mission-critical enterprise operations through advanced IT Asset Management (ITAM), Software Asset Management (SAM), and cloud optimization solutions. We are seeking a highly skilled Flexera Engineer with deep experience implementing, configuring, and maintaining Flexera in complex, secure enterprise environments. This role plays a key part in ensuring software visibility, license compliance, and cost optimization across multi-cloud and hybrid infrastructure.
The selected candidate will serve as a technical SME responsible for designing, operating, and optimizing Flexera-based capabilities while integrating with enterprise IT systems such as ServiceNow and supporting broader systems engineering and governance objectives.
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Implement, configure, and maintain Flexera ITAM/SAM solutions across enterprise environments.
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Manage discovery tools, inventory data, normalization, and software license reconciliation.
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Maintain system health, performance, and data accuracy within Flexera platforms.
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Support ongoing upgrades, patches, and platform enhancements.
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Perform software license tracking, entitlement management, and compliance reporting.
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Identify optimization opportunities to reduce software spend and eliminate license waste.
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Support audit readiness and compliance reporting for enterprise software vendors.
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Integrate Flexera with enterprise systems such as ServiceNow and other CMDB/ITSM tools.
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Develop and support automation workflows for data ingestion, reconciliation, and reporting.
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Ensure seamless data flow between discovery tools, CMDBs, and cloud platforms.
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Provide visibility into cloud usage across AWS and Azure environments.
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Support cloud cost allocation, optimization, and governance initiatives.
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Assist in aligning IT asset data with multi-cloud infrastructure environments.
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Diagnose and resolve issues related to Flexera data ingestion, discovery, normalization, and reporting.
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Provide advanced technical support for integration and platform performance issues.
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Maintain detailed documentation of configurations, processes, and system architecture.
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Produce reports and dashboards supporting IT governance, compliance, and leadership decision-making.
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Bachelor's degree + 8–14 years of relevant experience (or equivalent advanced experience)
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Active TS/SCI with Polygraph required
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5+ years of hands-on experience with Flexera or comparable SAM/ITAM tools
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Experience in enterprise IT asset management, licensing, and compliance frameworks
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Experience supporting cloud environments (AWS/Azure preferred)
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Experience working in complex, regulated, or IC/DoD environments preferred
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Strong hands-on experience with Flexera (FlexNet Manager Suite / Flexera One preferred).
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Deep understanding of Software Asset Management (SAM) and IT Asset Management (ITAM) principles.
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Experience integrating Flexera with ITSM platforms such as ServiceNow.
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Familiarity with cloud environments (AWS and/or Azure) and cost optimization practices.
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Strong analytical skills for license reconciliation, data normalization, and reporting accuracy.
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Ability to operate in secure, mission-driven, enterprise-scale environments.
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Strong communication skills and ability to work across technical and governance stakeholders.
