Job Description
Join our team as a Customer Service Representative at our Columbia, United States location! We're looking for a friendly and efficient individual to provide exceptional customer service and support our daily operations.
-
Greet customers and take orders via phone and in-person
-
Prepare and make pizzas according to customer specifications
-
Process cash and credit card transactions accurately
-
Provide outstanding customer service, addressing inquiries and resolving issues promptly
-
Maintain a clean and organized work environment
-
Collaborate with team members to ensure smooth operations during busy periods
-
Handle multiple tasks simultaneously in a fast-paced environment
-
Assist with inventory management and restocking as needed
-
Adhere to company policies and food safety regulations
Qualifications
-
Excellent customer service skills with a friendly and professional demeanor
-
Strong communication abilities, both verbal and written
-
Basic math skills for handling cash transactions
-
Ability to learn and operate ordering systems and point-of-sale software
-
Physical stamina to stand for extended periods and lift up to 25 lbs
-
Food preparation skills, with a willingness to learn pizza-making techniques
-
Flexibility to work weekends, holidays, and various shifts as needed
-
Strong multitasking abilities and attention to detail
-
Team-oriented mindset with a positive attitude
-
Basic computer skills for order processing
-
High school diploma or equivalent preferred
-
Previous customer service experience is a plus, but not required
-
Ability to work in a fast-paced environment while maintaining composure
-
Commitment to maintaining a clean and sanitary work area
Additional Information
All your information will be kept confidential according to EEO guidelines.
